Quote from: sitecms at Jan 03, 2013, 11:30 PMIs it really necessary to streamline the MODX forum to make it easier to get help ? Do you know how easy it is to find everything about anything with google ? In google just type modx plus a keyword and on 1 or 2 pages you will find what you were looking for. Both inside the modx forum AND also outside the modx forum such as github, wiki, rtfm.modx, etc. etc.
Ryan has commented on this but I'll add a personal note. I'm a newcomer to the platform and have an eagerness to learn and accomplish as much as possible. I'm also a long-time veteran with any number of technologies, all-in-one solutions, fan sites, and whatnot.
I'm here to tell you that this environment is NOT easy to learn given the disparate sources of information, and the old data that clutters search results. When someone comes to the forum they use the forum resources. They don't look at the forum in one window and google with a complex query like
this. And a search here won't reveal data in RTFM or anywhere else. If a newcomer can't find what they need, they'll get frustrated and walk away. For this reason I call poor searching tools anti-marketing because they convince people of why they Don't want to use the software. And for what it's worth, there have been many discussions over at drupal.org describing the pain of finding information over there. It's the same as what we have here - you look for help on something in Drupal and you get advice that hasn't been valid for 3 releases, like here you get Lots of hits from 2005-2009 that also no longer apply. You might find those gems that do help, but these need to be identified as such by people who know.
I've made various suggestions
here based on my experiences over the last couple weeks. One of these (that thread or elsewhere...) is a suggestion that this environment make use of a Google Custom Search Engine (CSE) to aggregate information from a multitude of sources including the forum, RTFM, wiki, and blogs from the many respected community members here. I can help with that if the idea is accepted.