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    • 25663 MODX Staff
    • 12,272 Posts
    Interesting, as that’s close to the version that Jaredc was running for Apache that was giving him fits as well, I think.
      Ryan Thrash, MODX Co-Founder
      Follow me on Twitter at @rthrash or catch my occasional unofficial thoughts at thrash.me
      • 16083
      • 28 Posts
      Okay a bit more information. First off, I cannot see this issue reported in the flyspray so as soon as I’ve posted this, I’ll write the whole thing up and submit it.

      At least in my case, it only ever happens on a page that is not in the cache. As soon as a cache version has been generated, the problem goes away. As all of my pages are cacheable, and I use no snippets let alone ones that aren’t cacheable, it would not show up for you guys unless nobody had previously looked at the page since a site refresh, so if someone wants a ’live’ demo, then drop me an email and we can try to coordinate a refresh/test scenario.

      It happens even after setting the php timeout to some high number

      When it happens, the white page (actually in IE it is a "The page cannot be displayed" error page) comes up near immediately. In other words, it would not appear to be anything to do with a server timeout.

      It happens with or without friendly URLs

      However, in IE and without friendly URLs, when it happens, rather than coming up with an error page, it actually offers to download index.php.

      Of lesser significance perhaps, as they are purely empirical, it appears to happen slightly more frequently in IE6.0 than in FF1.5, and slightly more frequently on pages with more (or larger) images.
        • 34162
        • 1 Posts
        One thing you can try to eliminate the "cache" factor or make the problem to consistent is to lock the cache folder and make not writable to see if you get a more repeatable pattern.

        One more thing empty out all of your cache whether it is on the server or all of your browser cache.
          • 32241
          • 1,495 Posts
          That’s an interesting discovery.
          Can you disable all the cache for several pages, and access the site page. Will it happen to you, because I’m assuming that the problem only occured when the page is hasn’t been cached yet. So it means by disabling cache, the page will never show up then.

          Please report back, and I would love to test out your site, with certain pages that you’re not using cache.

          Sincerely,
            Wendy Novianto
            [font=Verdana]PT DJAMOER Technology Media
            [font=Verdana]Xituz Media
            • 16083
            • 28 Posts
            Okay, I’ve turned off caching for all three concept art pages and for the screenshots page, and indeed, it does seem to happen much more often. Not every time though. usually, a few hits of shift-f5 will get to to load eventually. As mentioned earlier, it seems to happen slightly more frequently in IE rather than FF. The links for these pages are here :http://www.gamesfaction.com/modx/Morphid_Page.htm

            By the way, as I need to go live with this and apparently 0.9.0 doesn’t suffer the same issue, where can I download a version of 0.9.0 from.

            Regards,
            Lee.
              • 6726
              • 7,075 Posts
              You can get it here

              But we sure have to understand this and fix it...
              I didn’t have time yet, but did anyone follow up on my http tracer suggestion ?
                .: COO - Commerce Guys - Community Driven Innovation :.


                MODx est l'outil id
                • 16083
                • 28 Posts
                Davidm,

                What I’ll do is keep this installation hanging around so that we can test it and so on, but I’ll install 0.9.0 into a different directory so that I can get it live.

                I did try http tracer but something was causing the links to be absolute, so I got no information for any page apart from the front page (as it was bypassing the tracer proxy). Having said that, I didn’t persevere for very long so it may well be worth somebody else trying it out too. The bug is submitted in flyspray by the way, but has not been confirmed yet. Hopefully my setting the four pages to be uncachable will help in that regard.

                Cheers for the link.
                  • 6726
                  • 7,075 Posts
                  Thanks a lot for all the explanation, the help, and the FlySpay precision (didn’t catch it).

                  ;D

                    .: COO - Commerce Guys - Community Driven Innovation :.


                    MODx est l'outil id
                    • 16083
                    • 28 Posts
                    Okay, I tried http trace again, and managed to catch it, although it doesn’t really tell me a great deal smiley I’ll post it here in the hope someone else will go - ah!!!

                    So, I connected directly to one of the offending (uncached) pages, and the log says:

                    GET /modx/Character_Finals_01.htm HTTP/1.1
                    Host: www.gamesfaction.com:8080
                    User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.1) Gecko/20060111 Firefox/1.5.0.1
                    Accept: text/xml,application/xml,application/xhtml+xml,text/html;q=0.9,text/plain;q=0.8,image/png,*/*;q=0.5
                    Accept-Language: en-us,en;q=0.7,ja;q=0.3
                    Accept-Encoding: gzip,deflate
                    Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.7
                    Keep-Alive: 300
                    Connection: keep-alive
                    Referer: http://127.0.0.1:8080/modx/Morphid_Page.htm
                    Cookie: MODxLoggingCookie=1110504096; SN4402f6fda2fb2=ae7df89ff16c9d6ddc07d5fa1365da01
                    Cache-Control: max-age=0


                    and then just stops. There is nothing in the output window. Sometimes I get half of the page back but it always ends with a similar last few lines.

                      • 34162
                      • 1 Posts
                      There is a bug in the version of php 4.3.10 relating to cache and will cause high load on server and that will cause the blank page as you are experiencing.

                      Please see this link for more info: http://bugs.php.net/bug.php?id=31332

                      This might be relate to your problem with caching.

                      Can you upgrade to at least php 4.4?

                      PS: There are many bug in php 4.3.1x series that I was told.

                      This discussion is closed to further replies. Keep calm and carry on.