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    • 3749
    • 24,544 Posts
    They'll do that. LOL. wink
      Did I help you? Buy me a beer
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      MODX info for everyone: http://bobsguides.com/modx.html
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      • 130
      • 17 Posts
      501CreativeGroup Reply #22, 13 years ago
      My conversation with the client:
      "Hey, did you log in to the FTP yesterday?"
      "Umm yeah, I transferred some files"
      "Do you think you might have accidentally drug one folder into another?"
      "Oh, yeah I did. I didn't know if that would do anything. But now that I think about it, I think that was when the site stopped working..."
        • 3749
        • 24,544 Posts
        Maybe it's time to install the FileUpload snippet. wink
          Did I help you? Buy me a beer
          Get my Book: MODX:The Official Guide
          MODX info for everyone: http://bobsguides.com/modx.html
          My MODX Extras
          Bob's Guides is now hosted at A2 MODX Hosting
          • 41051
          • 11 Posts
          Quote from: sbuskirk at Aug 26, 2013, 04:28 PM
          After some searching, I found Modx and wanted to check it out. I got it installed via Softaculous and logged into the manager. Unfortunately, it's broken. The Dashboard is barely visible. Looks like it might be a height setting from within the code but I'm not sure. I'm hopeful that someone can check it out and let me know if there is a fix.

          The results are the same in the latest release of Firefox as well as IE9.


          *--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--
          DASHBOARD WOES: Can't see more than a smidge? Can't log out or in? I FOUND A FIX.
          *--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--

          Host: hostgator -- they recently completed a server upgrade.
          Revolution version: 2.2.9 Traditional

          I have used Modx for years and have not yet switched to the revolution package -- but I've got an installation running for testing/playing. After upgrading to 2.2.9 I got the same skinny dash and couldn't logout either so clearing caches didn't seem to work... since I was never logged out. Tried switching browsers and the usual round of "what-if-I's" that didn't work.

          HERE'S THE PROBLEM -- AND THE SOLTION

          1. core/config/config.inc.php - fosterscape (above) mentioned 2 locations in the config file where the home directory had appeared to reset. I didn't know if the reset was a Modx error so... first, I double checked my actual home directory. cPanel displays it lower left on the main dash under account info. In my case, the home directory HAD changed to /home4/ from /home/ so the reset wasn't a modx error. Servers update randomly, but they don't often change the /home/ path so it would explain why this is a random problem that develops out of the blue.

          2. I went back to the config.inc.php file. I found that the upgrade had apparently updated 2 of the locations with /home4/ MODX_CORE_PATH and MODX_PROCESSORS_PATH
          --->>> But there are actually 6 locations in config.inc.php that reference the home directory and the other four had not been updated. Notice that the manager path is one the four - I've included line numbers from BB Edit:

          Line: 26: $modx_core_path= '/home4/';
          Line: 30: $modx_processors_path= '/home4/';
          Line: 34: $modx_connectors_path= '/home4/';
          Line: 40: $modx_manager_path= '/home4/';
          Line: 46: $modx_base_path= '/home4/';
          Line: 78: $modx_assets_path= '/home4/';

          I updated all 6 locations with the new /home4/

          3. loaded the /manager/ location in my browser and Bob's your uncle, it's all back and working -- getting a full display, and I can logout and login.

          Hope this helps!