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    • 33120
    • 5 Posts
    OK Gang,

    I must be missing something, but I have tried several times with different iterations to install MODx on a website. The same error message occured each and every time. The install has been tried at the root level and as a directory on the root. This seems to have been an issue according to other users on the forum. However various solutions have been unsuccessful. Any ideas?

    My server/host runs UNIX-based operating systems (such as Linux and Solaris) on Apache web servers. Currently, running Apache 1.3.33 on Redhat Linux 7.3 and 9.0 servers. The current PHP version running on the server is PHP 4.3.10 and MySQL version 4.1.14.

    My local computer is a 4x2.5ghz G5 Macintosh. The browser is Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8.0.6) Gecko/20060728 Firefox/1.5.0.6. (multiple browsers have been tried so I don’t think it is a cache problem).

    Any suggestions/ideas would be appreciated. The drool factor for this product is still pretty high!

    Thanks in advance

    yeti34
      • 22815
      • 1,097 Posts
      Can you clarify: does this fail on both the hosted server and your local computer or just the hosted server?
        No, I don't know what OpenGeek's saying half the time either.
        MODx Documentation: The Wiki | My Wiki contributions | Main MODx Documentation
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        MODx "Most Promising CMS" - so appropriate!
        • 33120
        • 5 Posts

        Paul said: "Can you clarify: does this fail on both the hosted server and your local computer or just the hosted server?"

        Just the host. My situation does not lend itself well to "local" computer testing.

        yeti34
          • 22815
          • 1,097 Posts
          Have you spoken to your host? Essentially MODx is doing various checks on the environment and it’s not happy. This one sounds out of your control tbh.

          Some quick googling suggests this is most likely related to shared hosting and/or "running Apache in CGI/FastCGI mode".

          Could you list the solutions you have tried?

          Are you going to /install directly?
            No, I don't know what OpenGeek's saying half the time either.
            MODx Documentation: The Wiki | My Wiki contributions | Main MODx Documentation
            Forum: Where to post threads about add-ons | Forum Rules
            Like MODx? donate (and/or share your resources)
            Like me? See my Amazon wishlist
            MODx "Most Promising CMS" - so appropriate!
            • 28042 ☆ A M B ☆
            • 24,524 Posts
            If you have access to a Mac, I strongly recommend MAMP http://www.mamp.info/. It can be installed without impacting any other installations, and has everything you need.

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              • 33120
              • 5 Posts
              Thanks Paul & Scott,

              As mentioned my local environment does not allow for an install (i.t., security, firewalls, etc). Everything must go directly to the server. I will speak to my host about CGI/Fast CGI mode. Interestingly, all other tests that run during install seem to be good to go.

              The other solutions I have tried are basically trying other browsers (IE, Safari, Netscrape & Firefox).

              Another possiblility is that I am using "Dreamweaver" to FTP files to my host so something may be getting toasted in the upload (MacBin to text).

              yeti34

              Thanks for the MAMP recommend!
                • 22303 MODX Staff
                • 10,725 Posts
                Most likely, the key here is going to be the ini settings for the PHP sessions. If you can share your phpinfo regarding session configuration, we can most likely identify the issue pretty quickly.

                BTW, does the url change to add ?s=set when you access the installer?
                  • 33120
                  • 5 Posts
                  Geek Said: "BTW, does the url change to add ?s=set when you access the installer?"

                  Yes it does.


                  Still checking with host on phpinfo session config.

                  yeti34

                    • 7923
                    • 4,213 Posts
                    you can make a php file that has this code inside it:

                    <?php
                    phpinfo();
                    ?>
                    


                    Then upload it to your site and view it.


                      "He can have a lollipop any time he wants to. That's what it means to be a programmer."
                      • 33120
                      • 5 Posts
                      session info:

                      Session Support enabled
                      Registered save handlers files user
                      Directive Local Value Master Value
                      session.auto_start Off Off
                      session.bug_compat_42 Off Off
                      session.bug_compat_warn On On
                      session.cache_expire 180 180
                      session.cache_limiter nocache nocache
                      session.cookie_domain no value no value
                      session.cookie_lifetime 0 0
                      session.cookie_path / /
                      session.cookie_secure Off Off
                      session.entropy_file no value no value
                      session.entropy_length 0 0
                      session.gc_divisor 1000 1000
                      session.gc_maxlifetime 1440 1440
                      session.gc_probability 1 1
                      session.name PHPSESSID PHPSESSID
                      session.referer_check no value no value
                      session.save_handler files files
                      session.save_path /var/php_sessions /var/php_sessions
                      session.serialize_handler php php
                      session.use_cookies On On
                      session.use_only_cookies Off Off
                      session.use_trans_sid On On