Random Blank Manager, Not able to Log Out, Not able to navigate manager

Upgrade to 2.2.4 did not resolve the issue.

I've found a workaround. It's entering admin area only through WWW.site.com/manager
Always with WWW. if I enter without www. I have problems with 401 error on accessiing lang.js.php and everything else described here.
It must be due to extense tweaking of mgr context and access permissions which where done by my programmer.

Quote from: splittingred at Aug 17, 2010, 01:17 PM

Revolution works fine on properly configured servers.

- Have you fully read Troubleshooting Installation, including trying the PDO test script there?
- Are you using any opcode caching, such as eAccelerator, xCache, APC, etc?
- Are you running safe_mode?
- Any errors in core/cache/logs/error.log?
- Anything else relevant we should know?

Have to say that I am saddened by the constricted php requirements needed for the newer versions of Revo. I have been using both versions of MODX for several years and with 2.2.x, I am having nothing but problems with the manager. I've been using LiquidWeb.com for my hosting since 2001 and now I have to run a VPS to create a configuration that will run MODX Revo. For a smallish website, using a customized php setup on a VPS is silly.

What really bugs me is the lack of MODX support for people like me who are investing ridiculous amounts of time trying to solve whatever issues cause blank manager screens and a failure to load the doc/resources menus. I'm chasing error codes and a variety of search terms in Google and am finding unsolved threads everywhere! Without question, the problems are caused by php configurations.

You have a wonderful CMS but the standard, "Check Troubleshooting Installation" is getting old.

Not sure I have much choice but to become a hosting reseller so I can find a php configuration that will run your software on my trusted host. (and don't suggest Bluehost! Their support and services are garbage, even at their low prices.) [ed. note: mtbinary last edited this post 13 years, 10 months ago.]

Did you try disabling the compress_css and compress_js settings by any chance? You can also find some additional troubleshooting tips here: http://rtfm.modx.com/pages/viewpage.action?pageId=36634926

In regards to the hosting, you shouldn't need a VPS to run MODX properly, unless LiquidWeb has some really crazy configuration. That being said if you want MODX hosting check out:
https://forums.modx.com/thread/80440/2012-toast-the-host-free-skytoaster-modx-hosting#dis-post-443210

For fun, here is a bit of info:
I sent LiquidWeb a copy of Revo's requirements as listed here:
http://rtfm.modx.com/display/revolution20/Server+Requirements

This was there reply:

From what I have found so far, the server meets several of the requirements,
but not all of them.

The following PHP option: --with-apxs2=/usr/local/bin/apx
is not currently set in the php options.

Also Imagemagick, mod_rewrite and NGINX are currently not installed on this
server. In certain circumstances it is possible to install Imagemagick and
mod_rewrite on a shared server, however NGINX cannot be installed on this
server. To get NGINX installed, you would need to upgrade from a shared
account to a VPS. If you are interested in doing so, I can hand this ticket
off to a member of our sales team who can work with you to determine the best
equipment to fit your current needs.

If you have any questions about what I have been able to find, please let me
know. Thank you.

Any thoughts about whether the lack of apxs2 in my configuration would be causing the manager problems?

Imagemagick and NGINX can't be the issue so far as I can see.

BTW, I've tried every troubleshooting installation recommendation. My install appeared to be flawless.

Here is my endless result:
[ed. note: mtbinary last edited this post 13 years, 10 months ago.]

I had the same issue and this is what fixed it:

Log into your cpanel and see what your home directory is. Did your host change it? Mine did.

So instead of being:
/home/me/public_html/
They changed it to:
/home2/me/public_html/

Those sneaky little devils!

Now you need to find all the files and database references to /home/ and change it to /home2/.

Fixed! Awesome!

Primarily you would need to check your three core.config.php files (in site root, connectors and manager directories) and the core/config/config.inc.php file.

My host changed the home directory.

I have changed the three core.config.php files to the new home directory as mentioned. The homepage works but I can't log on to the backend.

The picture shows how it looks when I log on. As you can see in the bottom it say: Could not find action file at: /customers/gunimartin.com/gunimartin.com/httpd.www/manager/controllers/default/welcome.php - The Bold part is the old path so my question is... which file do I need to change so the backend can work again.

Quote from: sottwell at Aug 06, 2013, 12:12 AM

Primarily you would need to check your three core.config.php files (in site root, connectors and manager directories) and the core/config/config.inc.php file.

I think there the four locations and possibly in your actual database.

Sottwell mentioned the four.

As for your database,you may need to download a copy of your database and search it using a tex editor. I didn't have to go that far though.

I just have installed successfully (all tags were green) MODX Revolution 2.2.9-pl (traditional) for 1st time,
I can't see resource start screen.
I have restart computer.
Now start page measure 1 cm on the top just behind menu (with scroll bar).
I have seen in bug reports that it may be cache problem but no bug reports found apply to 2.2.9-pl version.
Please tell me where I can get information to suppress cache (if it is the solution for problem).