Manager asks login/password frequently

153 Posts

neoziox Reply #11, 11 years, 2 months ago

No other window.

Set to nothing.

24,544 Posts

BobRay Reply #12, 11 years, 2 months ago

I would contact your host. It could be an overloaded database or a problem with the session configuration.

Setting the session_save_path in .htaccess to point to a local directory within your site might solve it, but many hosts won't allow it.

Did I help you? Buy me a beer
Get my Book: MODX:The Official Guide
MODX info for everyone: http://bobsguides.com/modx.html
My MODX Extras
Bob's Guides is now hosted at A2 MODX Hosting

153 Posts

neoziox Reply #13, 11 years ago

Hi!

Many works and not many times to do ; )

What are the different options in MODX settings that can change and maybe cause this problem? I want to be sure that I didn't forget anything.

Thanks a lot.

153 Posts

neoziox Reply #14, 11 years ago

And can you be more specific to parameter session_save_path in .htaccess? I'm not very sure about me.

24,544 Posts

BobRay Reply #15, 11 years ago

There's a discussion of it here: https://forums.modx.com/thread/10992/solved-manager-login-session-problems-on-shared-cloud-grid-servers.

Before doing that, though, make sure you have uncommented one of the two sections in .htaccess that force www or non-www URLs. If you move from a page with a www URL to a non-www page, sessions will be lost and you're logged out.

Did I help you? Buy me a beer
Get my Book: MODX:The Official Guide
MODX info for everyone: http://bobsguides.com/modx.html
My MODX Extras
Bob's Guides is now hosted at A2 MODX Hosting

153 Posts

neoziox Reply #16, 11 years ago

The website use this URL http://new.mysite.com/ (for now).

# Rewrite www.domain.com -> domain.com -- used with SEO Strict URLs plugin
#RewriteCond %{HTTP_HOST} .
#RewriteCond %{HTTP_HOST} !^example-domain-please-change\.com [NC]
#RewriteRule (.*) http://example-domain-please-change.com/$1 [R=301,L]
#
# or for the opposite domain.com -> www.domain.com use the following
# DO NOT USE BOTH
#
#RewriteCond %{HTTP_HOST} .
#RewriteCond %{HTTP_HOST} !^www\.example-domain-please-change\.com [NC]
#RewriteRule (.*) http://www.example-domain-please-change.com/$1 [R=301,L]

153 Posts

neoziox Reply #17, 11 years ago

I change with this:

# Write the sessions into a directory specific to the server instance
php_value session.save_path /home/users/d/customers52/www/modx/assets/sessions/
php_value session.gc_maxlifetime 28800

But still the same problem!

: (

153 Posts

neoziox Reply #18, 11 years ago

Why my new folder /sessions/ still empty.

24,544 Posts

BobRay Reply #19, 11 years ago

Your host may have things set to ignore that directive. Look at phpinfo() in System -> System Information to see if it took.

Did I help you? Buy me a beer
Get my Book: MODX:The Official Guide
MODX info for everyone: http://bobsguides.com/modx.html
My MODX Extras
Bob's Guides is now hosted at A2 MODX Hosting

153 Posts

neoziox Reply #20, 11 years ago

Indeed, the .htaccess configuration is ignored. Do you think this will solve the problem?