White manager

Hello everybody!
Yesterday i've install on my host Modx Revolution 2.3.1.
Everything was ok, but after put login e password at myhost.com\manager i see a totaly whyte page.
Menu ok but all choiche doesn't work ... also log out ...

Help me please

Thanks in advanced!

Ciao Marco

Sounds like you need to disable compress_css and compress_js. You can do that in the database, in the system_settings table.

I do that but still the same
All menu's choiche doesn't work ... always only white page.

Other idea?

Thanks!!!

Try renaming the ht.access file installed with MODx to .htaccess

!Important — First, see is your server already has one. Depending on your setup, you may or may not already have one. If not, just rename the one installed with MODx from ht.access to .htaccess. Do this with with your hosting control panel File Manager.

Try renaming the ht.access file installed with MODx to .htaccess

!Important — First, see is your server already has one. Depending on your setup, you may or may not already have one. If not, just rename the one installed with MODx from ht.access to .htaccess. Do this with with your hosting control panel File Manager.

Try renaming the ht.access file installed with MODx to .htaccess

!Important — First, see is your server already has one. Depending on your setup, you may or may not already have one. If not, just rename the one installed with MODx from ht.access to .htaccess. Do this with with your hosting control panel File Manager.

Try renaming the ht.access file installed with MODx to .htaccess and make sure it's in the root of your site and not in the install folder.

!Important — First, see is your server already has one. Depending on your setup, you may or may not already have one. If not, just rename the one installed with MODx from ht.access to .htaccess. Do this with with your hosting control panel File Manager.

I've find .htaccess and .ht.access on the root of my site (the root where i see also the folder manager).
I delete the .htaccess and rename .ht.access in .htaccess but it's still the same ...

I've see a other file namened .ovhconfig; it's a configuration file from my host and inside this is:

app.engine=php
app.engine.version=5.4
http.firewall=none
environment=production

Maybe this one can do problem?

Thanks!!!

I'm not familiar with .ovhconfig. Looks like that is just referring to or providing instruction to use PHP 5.4.

If compress_css and compress_js are OFF, and renaming the ht.access to .htaccess has no affect, then see if there is error log capability for your hosting. In some cases you have to start the error log and then wait about a day before the errors start showing up. Check with your host or look for something called Error Log in the hosting control panel or cPanel.

Reviewing any errors that occur at the server may reveal the issue. In my case, the host "claimed" that MODx was making too many requests too quickly and my IP was getting blacklisted temporarily. After about a minute, the front end of the site would load for me as well as the manager. I did not have a totally white screen however. I was getting partial menus and could only click so many times before the screen would go blank. In that scenario, two steps were taken: 1. I renamed my ht.access file, and 2. the host "claims" they whitelisted my IP. I'm convinced for me that it was the renaming the ht.access file. But this doesn't seem to be the case for you.

I would review server error logs, and better yet, get host support on the phone, and get the issue escalated. Having some of the errors, if any, available will help.

Quote from: blackoutrec at Aug 29, 2014, 08:52 AM

I've find .htaccess and .ht.access on the root of my site (the root where i see also the folder manager).
I delete the .htaccess and rename .ht.access in .htaccess but it's still the same ...

I've see a other file namened .ovhconfig; it's a configuration file from my host and inside this is:

app.engine=php
app.engine.version=5.4
http.firewall=none
environment=production

Maybe this one can do problem?

Thanks!!!

Sounds like ovhconfig is something to help with optimization of php. See https://www.ovh.ie/g1175.php-fpm-optimisation
Perhaps it is conflicting with MODx? Not sure.

I found a post in French from 8 months ago. https://forums.modx.com/thread/87724/probl-me-connexion-manager If you put the link into Google Translate you can read in english. Part way down, one poster mentions solution with link , that is also in French. http://forum.ovh.com/showthread.php?93975-Cache-css-et-image-sur-nouveaux-mutualis%E9s&p=583434&viewfull=1#post583434