We launched new forums in March 2019—join us there. In a hurry for help with your website? Get Help Now!
    • 10570
    • 1 Posts
    Newbie to modx, installed on localhost (XAMPP), everything worked great, can browse system without error.

    However, I cannot log in to Manager module. System will not accept my username+password combination. I’ve performed a fresh install 4 times, clearing the MYSQL database and starting anew. Has anyone else experienced this or is able to provide advice?

    Thanks -- Glen
      • 28042 ☆ A M B ☆
      • 24,524 Posts
      Try clearing your browser cookies for that site. And keep in mind that the login is case sensitive.
        Studying MODX in the desert - http://sottwell.com
        Tips and Tricks from the MODX Forums and Slack Channels - http://modxcookbook.com
        Join the Slack Community - http://modx.org
        • 20044
        • 33 Posts
        Did you perhaps mix up the mysql database pw with the manager pw? I did once embarrassed
          • 2874
          • 6 Posts
          Hi,

          Overhere the same problem. Searched all topics about this issue, tried every solution, but it didn’t help.(setting in php.ini the save path to ./)

          I’ve attached the screen i get when trying to log in to the admin after a clean install.

          So i get a pop up (in firefox or int. explorer) with ’ok’ and nothing more info on it. when clicking on ok i get the same login page again.

          Versions:
          Modx 0.9.6
          Apache 2.0.52
          PHP 4.3.9
          MySql 4.1.2

          Thank you for your help (if possible...)
            • 2874
            • 6 Posts
            Hi,

            I’ve turned the error display on. Now I get this error in the popup window:

            <b>Fatal error<b>: Cannot instantiate non-existent class: errorhandler in
            <b>/var/www/modx/manager/processors/login.processor.php<b> on line <b>45</b>


            Please, I need help with this one...

            thanks.
              • 22303 MODX Staff
              • 10,725 Posts
              Sounds to me like you are missing some core files, or, if this is on a remote host, a core file possibly got corrupted during FTP transfer. It’s a more common problem than you would think. Simply double-check, and if possible, re-upload the files (or re-extract the archive) to make sure all the files are being transferred properly.
                • 2874
                • 6 Posts
                thanks, will check this immediately. Was already giving it up and going back to Joomla...:-)
                Will let you know if it helped.

                  • 28042 ☆ A M B ☆
                  • 24,524 Posts
                  I’ve occasionally had random files not upload properly; I guess it’s something to do with my FTP client. Since the last couple of updates to it, I haven’t had any more problems.
                    Studying MODX in the desert - http://sottwell.com
                    Tips and Tricks from the MODX Forums and Slack Channels - http://modxcookbook.com
                    Join the Slack Community - http://modx.org
                    • 2874
                    • 6 Posts
                    still not working, downloaded it 2 times, chekcjed filesizes, everything ok... but still the same...
                      • 2605
                      • 23 Posts
                      baucis,

                      I had this problem one time when I tried migrating an entire MODx site from one site to another. When you install, are you doing a New Install? (Step 4, i believe in the install process) If you AREN’T, try that. When you have the option to overwrite/install default pages on the next step, choose to NOT install those. If that doesn’t work, for some reason, check settings in your php.ini. I know some hosts, such as Bluehost, now offer something they call FAST CGI, which in fact does nothing for CGI but is a script that is set to speed up and cache PHP pages on their servers, instead of just on peoples’ browsers. Make sure this isn’t enabled, I had a lot of problems with this when it first came out.