Quip Manager Back-end Problem

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  • 25 Posts
  benoitde3 Reply #1, 13 years, 9 months ago

  Hello,
  
  I write on the forum because I have a problem with the package Quip and especially with the Quip manager.
  
  On my blog (http://www.blog.htmlvision.com), comments are displayed correctly. They are well recorded in the database. But once in the MODx manager, when I click on the action manager Quip, quip interface will typically charge but no comment is loaded.
  
  Quip package is translated into french but the problem is the same in English version. I did not touch the code in the quip files. I’m on MODx Revolution 1.0.0 pl and Quip version on 1.0.0 pl.
  
  Here’s my call on the site but I don’t think that the problem comes from there :
  
  

  [[!Quip? &thread=`article[[*id]]` &threading=`1`  &closeAfter=`30` &dateFormat=`%a %d %B %Y à %H:%M`   &useCss=`0` &useMargins=`1` &nameField=`name` &tplComment=`ModTplComment` &tplCommentOptions=`ModTplCommentOptions` &tplComments=`ModTplComments` &tplReport=`ModTplReport` &gravatarIcon=`mm`]]
  
  [[!QuipReply? &tplAddComment=`ModTplAddComment` &thread=`article[[*id]]` &moderators=`Administrator` &moderate=`0` &tplPreview=`ModTplPreview` &notifyEmails=`[email protected]`]]
  

  
  
  &moderate is 0 because I can not restrain.
  
  And the url http://www.blog.htmlvision.com
  
  Thank a lot for your help
  
  [url=http://www.benoit-haignere.fr]Benoit Haigner
• • MODX Staff
  • 2,502 Posts
  Jay Gilmore Reply #2, 13 years, 9 months ago

  Can you tell us what browser and OS you are on?
  Author of zero books. Formerly of many strange things. Pairs well with meats. Conversations are magical experiences. He's dangerous around code but a markup magician. Blog ✦ Twitter ✦ LinkedIn ✦ GitHub
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  • 25 Posts
  benoitde3 Reply #3, 13 years, 9 months ago

  I’m on MAC OS X and Firefox but on Safari and Google Chrome, the problem is same.
  [url=http://www.benoit-haignere.fr]Benoit Haigner
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  • 4,149 Posts
  splittingred Reply #4, 13 years, 9 months ago

  Can you explain what you mean by, " when I click on the action manager Quip, quip interface will typically charge but no comment is loaded." in detail?
  shaun mccormick | bigcommerce mgr of software engineering, former modx co-architect | github | splittingred.com
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  • 25 Posts
  benoitde3 Reply #5, 13 years, 9 months ago

  Sorry for my language (i’m french).
  
  

  "when I click on the action manager Quip, quip interface will typically charge but no comment is loaded."

  
  I just click on the Quip (in tab components) in my MODx manager. Once loaded, I have the tabs and explanations on the manager comments but no comments will appear in all tabs.
  
  There are already 3 comments are already in the database.
  
  
  [url=http://www.benoit-haignere.fr]Benoit Haigner
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  • 4,149 Posts
  splittingred Reply #6, 13 years, 9 months ago

  Are you using latest Quip?
  Do you get any JS errors?
  shaun mccormick | bigcommerce mgr of software engineering, former modx co-architect | github | splittingred.com
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  • 25 Posts
  benoitde3 Reply #7, 13 years, 9 months ago

  Yes, I use the latest version of Quip (1.0.0 pl) and I have no problem with other actions on MODx manager using the same library JS.
  [url=http://www.benoit-haignere.fr]Benoit Haigner
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  • 4,149 Posts
  splittingred Reply #8, 13 years, 9 months ago

  Do you get any JS errors?
  shaun mccormick | bigcommerce mgr of software engineering, former modx co-architect | github | splittingred.com
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  • 25 Posts
  benoitde3 Reply #9, 13 years, 9 months ago

  No, No error related to JS !!!
  [url=http://www.benoit-haignere.fr]Benoit Haigner
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  • 4,149 Posts
  splittingred Reply #10, 13 years, 9 months ago

  Are there any related errors in core/cache/logs/error.log?
  shaun mccormick | bigcommerce mgr of software engineering, former modx co-architect | github | splittingred.com

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