Cannot download package.......

Hi guys,

I tried to update my website today and I upgraded from modx 2.0.8 to the current version of modx 2.1.3

Majority of my packages do not require updating, but some do. When I click on the packages that required updates, I receive an error that the files cannot be downloaded from modx. I have googled this error and have come up with my packages folder needs to be set with permission level 755 and the cURL needs to be enabled. Both of these are set correctly.

Can anyone help with my issue? I would like to update these packages.

Anything in the error log?

The error log says this.

[2011-01-06 23:10:36] (ERROR @ /setup/index.php) Could not copy /home/server/public_html/core/packages/core/modContext/678a233aecbc8420937ed5a1672b7dd7/0/ to /home/server/public_html/index.php

This error looks to repeat for each instance that I tried up update each package.

Found this error too.

[2011-01-06 23:10:36] (ERROR @ /setup/index.php) Could not install files from /home/server/public_html/core/packages/core/xPDOFileVehicle/883d6e8b01b8a864e423536cbd0c1e1e/ to /home/server/public_html/connectors/

It sounds like there is a permissions or ownership problem with the core/packages directory.

Any suggestions to correct the problem?

I checked the permissions level and they were set to 755. I changed them to 777 just to eliminate all restrictions. the core folder is set to 777 as well as packages folder set to 777.

See if any of this helps:

If the host is using suPHP or suExec, the directories need to be 755 and the files 644.

Manually delete all the files in the core/cache directory and clear your browser cache and cookies. Then run setup in upgrade mode.

In PhpMyAdmin, check the path in the modx_workspaces table and make sure it contains the correct path to your core directory.

See these topics (especially the last few posts):

http://modxcms.com/forums/index.php?topic=51831.0

http://modxcms.com/forums/index.php?topic=65642.0

I went through the steps you suggested. Cleared the cache in the core/cache directory and cleared the browser cache and cookies.

Ran the setup in upgrade mode again and still no luck. I checked the error log and now it seems I have new errors. Can you give me some insight as to what these errors are??

[2011-08-15 09:02:19] (ERROR @ /home/outdoor4/public_html/core/model/modx/transport/modtransportpackage.class.php : 282) PHP warning: curl_setopt() [<a href=’function.curl-setopt’>function.curl-setopt</a>]: CURLOPT_FOLLOWLOCATION cannot be activated when in safe_mode or an open_basedir is set
[2011-08-15 09:02:22] (ERROR @ /connectors/workspace/packages.php) MODX could not download the file. You must enable allow_url_fopen, cURL or fsockopen to use remote transport packaging.
[2011-08-15 09:02:22] (ERROR @ /connectors/workspace/packages.php) Could not download package at: http://modx.com/extras/download/?id=4d556cfeb2b083396d000f3d


It would appear that the cURL is still an issue and my shared server provider told me that it was enabled.

Your host’s security settings are the issue:

safe_mode and/or open_basedir

+

allow_url_fopen

Fixed the problem.

allow_url_fopen was disabled. Safe mode was ok.

Thank you for all your help.