Hi Bob,
Thanks for getting back on this.
The other site that I ran SiteCheck on is on the same server (it is a reseller account on which I have several sites, the rest of which are working fine) so I don't think it's a hosting related issue and I have put SiteCheck in the same place for this domain as the one that works.
I put a test html page in the assets/components/sitecheck directory which works (same with the manager directory), so permissions/access to the directory aren't an issue. The permissions on the index.php file are set to 644 but it seemingly can't be accessed. Puzzling to say the least.
UPDATE:
I looked at the server error log and found the assets and components directories had 775 permissions which I have changed to 755 and now SiteCheck is working!
There are effectively two errors SitCheck is bringing up. The first is character set mismatches, DB is latin1, MODX is utf8. I've had this before but it has not stopped the manager working completely, is this the possible cause of this?
The second is:
Could not load metadata map modx/mysql/modnamespace.map.inc.php for class modNameSpace from modx.mysql.modnamespace
I read your page about updating character sets btw.
Cheers - Mark
[ed. note: zaphodx last edited this post 9 years, 8 months ago.]