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    • 7527
    • 437 Posts
    Hi,

    I have set up a contacts page and used FormItAutoResponder. My call is as follows:

    [[!FormIt? &hooks=`recaptcha,spam,email,redirect,FormItAutoResponder` &emailTpl=`sentEmailTpl` &emailSubject=`Message from My Website` &emailTo=`[email protected]` &validate=`contact_name:required:minLength=`2`, contact_email:email:required, contact_message:required` &redirectTo=`6` &fiarTpl=`autoResponseTpl` &fiarSubject=`Thank you for contacting us` &fiarToField=`contact_email` &fiarFromName=`Website`]]


    The contact form appears fine, and when a message is left it redirects to a landing 'thank you' page. The message appears in my email all fine, wit hsenders email, message, etc. But the recipient does not get an auto response, instead they get a 'mail delivery failed' message. My autoResponseTpl has this code:

    [[+contact_name]], Thank you for your message.  Someone will send you a reply in due course.<br />
    <br />
    For your reference, you left the following message at the PawsForWildlife website: <br />
    <strong>[[+contact_message]]</strong><br />


    Not sure where the error is happening? Any help would be appreciated
    Regards,
    DS
      www.PawsForWildlife.co.uk
      www.Borntobrick.co.uk
      • 38783
      • 571 Posts
      Hello

      I just used your contact page (on www.PawsForWildlife.co.uk) and received an email from the website OK. However the From address was blank.
      So I suspect that your problem may not be exactly what you think it is.

      Some comments on your code:

      &emailTo=`[email protected]` 
      


      This should contain a valid email address - probably your own. (Unless you put [email protected] only for the forum post to keep your email address private).

      You need to add a fiarFrom address
      &fiarFrom=`A valid email address should go in here`


      I hope that helps.

      Andy
      [ed. note: andytough last edited this post 10 years, 7 months ago.]
        If I help you out on these forums I would be very grateful if you would consider rating me on Trustpilot: https://uk.trustpilot.com/review/andytough.com

        email: [email protected] | website: https://andytough.com
        • 7527
        • 437 Posts
        Hi Andy, yes I did amend the email to [email protected] for the purpose of the forum, it does read as a valid address on the site. I will add the &fiarFrom to the call. I guess it must have sorted itself out over night!. Thanks for the reply

          www.PawsForWildlife.co.uk
          www.Borntobrick.co.uk