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    • 51734
    • 2 Posts
    Hello all,

    modx version: MODX Revolution 2.3.5-pl (advanced)
    Database type: mysql
    Database version: 5.5.42-cll
    php version: 5.3.28
    Apache: 2.2.24

    Using Chrome
    Attempted to access in Windows and Ubuntu operating systems


    I recently took over the updates and maintenance of a clients website so I am relatively new to the modx framework. Long story short, after the client was attempting to make a small text change on one of their pages we were no longer able to access the backend (modx manager) of the web site at all. Front end still works fine. As far as I am aware the site has been up for years and I have been making edits for around 6 months now without any issue. I am not aware of any software changes or updates being made recently.

    Did some reading and saw a few people mention the date.timezone needs to be set, so I created a phpinfo.php file to check the value and it is set.

    Some more reading suggested removing the modex cache manually. My question here is this simply a matter of removing the cache folder in the modx_core directory? Also wondering what effect removing the cache will have on the site as I don't want to bring the entire site down... not yet anyway.

    I hope I have provided sufficient information. Any help resolving this issue is much appreciated.

    Thanks,
    Daniel

    This question has been answered by BobRay. See the first response.

    • Get into the database (phpMyAdmin or some other database client) and go into the system_settings table and turn off the two feed settings feed_modx_news_enabled and feed_modx_security_enabled. MODX is working on converting all of their websites to use SSL and it's causing problems in the feed displays in the Dashboard of some installation.

      Personally, I always disable those right after installation anyway. I subscribe to the security mailing list, so I get notified whenever there is an issue. I have the UpgradeMODX dashboard widget installed so that I can quickly and easily keep my sites upgraded all the time. The Updater dashboard widget will even email you when a new version of MODX is available for your site.
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      • discuss.answer
        • 3749
        • 24,544 Posts
        Deleting all the files in the core/cache directory is quite safe. I've done it hundreds of times. wink

        I don't remove the directory itself (in case some extra is counting on it being there), though that's usually safe as well -- and the directory is easy to recreate.


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          • 51734
          • 2 Posts
          Thank you both for the quick responses. Clearing the cache ended up solving the problem.