Hello all,
modx version: MODX Revolution 2.3.5-pl (advanced)
Database type: mysql
Database version: 5.5.42-cll
php version: 5.3.28
Apache: 2.2.24
Using Chrome
Attempted to access in Windows and Ubuntu operating systems
I recently took over the updates and maintenance of a clients website so I am relatively new to the modx framework. Long story short, after the client was attempting to make a small text change on one of their pages we were no longer able to access the backend (modx manager) of the web site at all. Front end still works fine. As far as I am aware the site has been up for years and I have been making edits for around 6 months now without any issue. I am not aware of any software changes or updates being made recently.
Did some reading and saw a few people mention the date.timezone needs to be set, so I created a phpinfo.php file to check the value and it is set.
Some more reading suggested removing the modex cache manually. My question here is this simply a matter of removing the cache folder in the modx_core directory? Also wondering what effect removing the cache will have on the site as I don't want to bring the entire site down... not yet anyway.
I hope I have provided sufficient information. Any help resolving this issue is much appreciated.
Thanks,
Daniel