Hi Susan, I guess some code
would be helpful. This particular form has a large number of fields. I have other, much shorter, basic forms on other sites that work fine — I think. With this particular form, the only reason we figured out that the form email was not being sent or received, is because there is a paypal button on the response page. Thus, a payment notice would be received, but there was no email from the form.
FormIt Call:
[[!FormIt?
&hooks=`spam,FormItSaveForm,email,orderRedirect`
&formName=`webform`
&formFields=`salutation,recipientName,bodymessage,closing,signature,addresseeName,addresseeCompany,addresseeStreet1,addresseeStreet2,addresseeCity,addresseeState,addresseeZip,addresseeCountry,returnName,returnCompany,returnStreet1,returnStreet2,returnCity,returnState,returnZip,returnCountry,senderInfo,clientName,email,specialComments`
&emailTpl=`orderform_message`
&emailFrom=`[email protected]`
&emailTo=`[email protected]`
&emailSubject=`order from: [[+clientName]]`
&emailReplyTo=`[[+email]]`
&validate=`email:email:required,
bodymessage:required:maxLength=^1500^,
addresseeName:required,
addresseeStreet1:required,
addresseeCity:required,
addresseeZip:required,
addresseeCountry:required,
clientName:required,
workemail:blank,
text:stripTags`
]]
[[!+fi.error_message:notempty=`<p>[[!+fi.error_message]]</p>`]]
<h2>Contents of Order Form</h2>
<h2>For The Letter</h2>
<p>SALUTATION & RECIPIENT NAME: [[+salutation]] [[+recipientName]]</p>
<p>BODY: [[+bodymessage]]</p>
<p>CLOSING: [[+closing]]</p>
<p>SIGNATURE: [[+signature]]</p>
<h2>Envelope Return Info:</h2>
<p>RETURN NAME: [[+returnName]]</p>
<p>RETURN COMPANY NAME:[[+returnCompany]]</p>
<p>RETURN ADDRESS 1: [[+returnStreet1]]</p>
<p>RETURN ADDRESS 2: [[+returnStreet2]]</p>
<p>RETURN CITY, STATE, ZIP: [[+returnCity]], [[+returnState]] [[+returnZip]]</p>
<p>RETURN COUNTRY: [[+returnCountry]]</p>
<p>INCLUDE SENDER INFO IN LETTER: [[+senderInfo]]</p>
<h2>Envelope Addressee Info:</h2>
<p>ADDRESSEE NAME: [[+addresseeName]]</p>
<p>ADDRESSEE COMPANY: [[+addresseeCompany]]</p>
<p>ADDRESSEE ADDRESS 1: [[+addresseeStreet1]]</p>
<p>ADDRESSEE ADDRESS 2: [[+addresseeStreet2]]</p>
<p>ADDRESSEE CITY, STATE, ZIP: [[+addresseeCity]], [[+addresseeState]] [[+addresseeZip]]</p>
<p>ADDRESSEE COUNTRY: [[+addresseeCountry]]</p>
<h2>Special Instructions:</h2>
<p>[[+specialComments]]</p>
<p>[[+clientName]]</p>
<p>Email: ([[+email]])</p>
☆ A M B ☆
