Re: Modx not working in apache

10 Posts

robogrinch Reply #1, 10 years, 8 months ago

Hmm,, I just deleted everything in /core/cache after another thread I was reading pointed to this and now the site does not even load, just a blank screen? Heeelllllpp..

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24,524 Posts

sottwell Reply #2, 10 years, 8 months ago

What does the error log say? There is the MODX installation log, the error log. Both in core/cache/logs.

Also check your PHP error log, and the Apache access logs.

Also go into the database, find the system_settings table, and the compress_css and compress_js entries. Change them both from 1 to 0.

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10 Posts

robogrinch Reply #3, 10 years, 8 months ago

Hi

Thanks no much for getting back to me....

The entries in system_settings were already changed to 0 yesterday with nothing getting any better.

I have also just made things worse by deleting all folders in /core/cache... Now I just get a blank white page?

10 Posts

robogrinch Reply #4, 10 years, 8 months ago

Can someone help me please?

Is there anyway to rebuild the cache?

I have deleted all the folders in the /core/cache directory and now I just have a wight screen.

189 Posts

gissirob Reply #5, 10 years, 8 months ago

A white screen often means a PHP error. As Susan suggested, look in both the PHP and Apache error logs. If you don't understand the error, post it here and somebody may be able to help.

10 Posts

robogrinch Reply #6, 10 years, 8 months ago

It happened straight after I deleted all folders from /core/cache? The /core/cache directory is now totally empty.

189 Posts

gissirob Reply #7, 10 years, 8 months ago

The PHP logs are not in core/cache. In my case (Ubuntu) they are in var/log/apache2. The PHP log is called errors.log. The fact that the white screen happened after you cleared the cache probably means that the cache was able to supply you with a page, but once cleared, the errors (whatever they might be) stopped any page being displayed.

10 Posts

robogrinch Reply #8, 10 years, 8 months ago

Hi, thanks for the help so far guys... The white screen is now fixed after making the directory 777.

I still have the above problem where the site is not loading properly at all!!!

I have checked the error log... There is not much there

5 2016] [error] Response Code was: 200
[Fri Jan 22 10:48:55 2016] [error] Response VARS were: {"error":"Failed to get result."}
[Fri Jan 22 10:48:55 2016] [error] makeCurlCall() Response: {"error":"Failed to get result."}
[Fri Jan 22 10:48:55 2016] [error] Array\n(\n    [error] => Failed to get result.\n)\n
[Fri Jan 22 10:48:55 2016] [error] array(1) {\n  ["error"]=>\n  string(21) "Failed to get result."\n}\n
[Fri Jan 22 10:48:55 2016] [error] Response Code was: 200
[Fri Jan 22 10:48:55 2016] [error] Response VARS were: {"error":"Failed to get result."}
[Fri Jan 22 10:48:55 2016] [error] makeCurlCall() Response: {"error":"Failed to get result."}
[Fri Jan 22 10:48:55 2016] [error] Array\n(\n    [error] => Failed to get result.\n)\n
[Fri Jan 22 10:48:55 2016] [error] array(1) {\n  ["error"]=>\n  string(21) "Failed to get result."\n}\n

Any ideas?

10 Posts

robogrinch Reply #9, 10 years, 8 months ago

Hi Guys, is this forum the best place for support or is there somewhere else I can get help?

Many Thanks

1,572 Posts

Paulp Reply #10, 10 years, 8 months ago

Forums are one place for support, there are also several other places but unless you give info on your server config everyone guesses at the answer.

Give info on your server config
Try uploading the files again and re run setup in upgrade mode as you may have corrupt files