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Answered Possible to add plain text alternative ('text/plain' content type, multi-part MIME) to HTML system emails?

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    michelle84 Reply #1, 10 years, 10 months ago
    Hi there,

    I discovered that user registration email send with MODX are caught as spam by hotmail, even when all of my DKIM and SPF's passes (see result below). I use sendgrid.net to send the emails.

    One of the last things I am trying to avoid hotmail sending these mails to the junkfolder, is to add a plain text alternative to the e-mail (according to http://wiki.apache.org/spamassassin/Rules/MIME_HTML_ONLY). Although I would like to keep the html emails as well, does anybody know how to add a text/plain alternative to the HTML mails which are being send by MODX?

    Mail diagnostics (from www.isnotspam.com and www.mail-tester.com):
    SPF Check : pass
Sender-ID Check : pass
DomainKeys Check : neutral
DKIM Check : pass
SpamAssassin Check : ham (non-spam)

 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked.
* See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information.
* [URIs: mydomain.nl]
* -0.0 RCVD_IN_DNSWL_NONE RBL: Sender listed at http://www.dnswl.org/, no trust
* [50.31.49.41 listed in list.dnswl.org]
* -0.0 RCVD_IN_MSPIKE_H3 RBL: Good reputation (+3)
* [50.31.49.41 listed in wl.mailspike.net]
* -0.0 T_RP_MATCHES_RCVD Envelope sender domain matches handover relay domain
* -0.0 SPF_PASS SPF: sender matches SPF record
* 2.0 BAYES_80 BODY: Bayes spam probability is 80 to 95%
* [score: 0.8040]
* 0.1 HTML_MESSAGE BODY: HTML included in message
* 0.3 MIME_HTML_ONLY BODY: Message only has text/html MIME parts
* -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature
* 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid
* 0.4 HTML_MIME_NO_HTML_TAG HTML-only message, but there is no HTML tag
* -0.0 RCVD_IN_MSPIKE_WL Mailspike good senders
X-Spam-Status: Yes, hits=2.8 required=-20.0 tests=BAYES_80,DKIM_SIGNED,DKIM_VALID,HTML_MESSAGE,HTML_MIME_NO_HTML_TAG,MIME_HTML_ONLY,RCVD_IN_DNSWL_NONE,RCVD_IN_MSPIKE_H3,RCVD_IN_MSPIKE_WL,SPF_PASS,T_RP_MATCHES_RCVD,URIBL_BLOCKED autolearn=no autolearn_force=no version=3.4.1
X-Spam-Score: 2.8

    This question has been answered by michelle84. See the first response.

    [ed. note: michelle84 last edited this post 10 years, 10 months ago.]
      http://www.vierkante-meter.nl
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      sottwell Reply #2, 10 years, 10 months ago
      Is this when using the Login Registration snippet, or when creating users in the Manager?
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        sottwell Reply #3, 10 years, 10 months ago
        The Login changelog says that this was added to version 1.7.0
        - Add alternative plaintext email option for ability to send both html and plaintext in emails

        I don't see any documentation for it, though.
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          Mark Hamstra Reply #4, 10 years, 10 months ago
          I'm not sure how to add a plain text alternative, but one thing I've noticed with Mandrill is that if you enable click tracking it will rewrite urls, which is then seen as a sign for spam because the shown link is different from where you'll end up going. Maybe SendGrid does something similar?
            Mark Hamstra • Developer spending his days working on Premium Extras and a MODX Site Dashboard with the ability to remotely upgrade MODX and extras to make the MODX world a little better.

            Tweet me @mark_hamstra, check my infrequent blog at markhamstra.com, my slightly more frequent ramblings at MODX.today or see code at Github.
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            michelle84 Reply #5, 10 years, 10 months ago
            Quote from: sottwell at Dec 03, 2015, 09:57 AM
            The Login changelog says that this was added to version 1.7.0
            - Add alternative plaintext email option for ability to send both html and plaintext in emails
            I don't see any documentation for it, though.

            Thanks for pointing this out Susan! That was exactly what I was looking for. After some investigation I found the commit (https://github.com/splittingred/Login/pull/48). Turned out I only have to add 
            &emailTplAlt=`ForgotPasswordEmailTplAlt`
            to my ForgotPassword-call. Now Login sends a nice multipart email! And now Hotmail doesn't flag the email as spam anymore! I'm amazed this is what Hotmail wants to see.

            This really should be added to the RTFM by the way.

            Also, thanks for your response Mark.
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              sottwell Reply #6, 10 years, 9 months ago
              ForgotPassword RTFM updated.
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