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    • 51463
    • 8 Posts
    When updating to the latest version 2.4.2 via control panel's softalicious section the admin area comes up blank when clicking on the menus. For example the Resources / Elements / Files does not appear. Have had to revert to back up. Please advise.
    Regards.
    Paul.
      • 19872
      • 1,078 Posts
      Hi Paul:

      You might try running the update again. If after updating the issue is still occurring, try deleting the contents of core/cache. I had similar weird stuff happen with one softaculous update, and manually deleting the contents of the core/cache seemed to resolve the issue.

      Not sure whether required or not with softaculous, but I now delete the contents in core/cache before I run the an update.
        • 22840
        • 1,572 Posts
        If mmcgee's suggestion doesn't work log into phpmyadmin and change the values of compress_css and compress_js from 1 to 0