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MODX Community Forums Archive

Answered FormIt : not receiving contact reports from people using @aol.com only

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    youfff Reply #1, 11 years ago
    Hey all,
    I'm having an issue with a formIt contact form (pretty simple : name / email / message).

    It usually works fine, but when i fill the form with an email address such as [anything]@aol.com, the information is correctly saved by a "FormItSaveForm" hook, however the email report is not sent. Do you have any idea why? Is there a hidden parameter preventing from sending something when the email is @aol.com? If so, is there a valuable reason?

    It works with addresses ending by @gmail.com, @hotmail.com, @yahoo.fr, @live.fr...

    Thanks guys!

    This question has been answered by sottwell. See the first response.

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      sottwell Reply #2, 11 years ago
      Possibly your email server has that address blocked. It has long been renowned for spam.
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        • 40469
        • 33 Posts
        youfff Reply #3, 11 years ago
        It turns out that my web hosting service (OVH) blacklisted @aol.com email addresses, so I'm gonna use a [email protected] for the report sending.
        Thanks a lot @sottwell for leading me to the solution smiley