Description of Problem:
This is the first time I have tried to upgrade modx to a new version. It has been amazingly difficult!
I now have no manager. When I attempt to run it I get a long web page which starts as follows:
Dashboard
United Nations Association of Australia (WA)
MODX News Feed
Revo 2.3.4+2.3.5—Two Dozen Manager Fixes and More
and ends with what is shown by the screen capture in the attached file.
Note that 'Loading...' is inside a rectangle and seems to indicate it is trying unsuccessfully to load something (the manager I assume).
Nothing happens when I click on 'Dashboard' on the first line.
I have tried to follow the instructions at
https://rtfm.modx.com/revolution/2.x/administering-your-site/upgrading-modx
I backed up all the files but not the database, which as far as I can tell I do not have access to. I do now even know where it is stored.
I do not have permission to delete files in core/cache. I can request that they be deleted (or their ownership changed to me) but this takes a day or so. I have tried doing this but it does not seem to help.
I have used FileZilla to upload and download files.
My browser is Chrome. I clicked on 'clear browsing data' and obliterated from the beginning of time all listed items except 'Content licences'.
I have tried everything I can think of or find in the the above instructions.
I would be most grateful for some help.
Steps to Reproduce:
Expected Outcome:
- MODX Version:
2.3.5-pl
- PHP Version:
5.2.17
- Database (MySQL, SQL Server, etc) Version:
Unkown
- Additional Server Info:
About all I know is it is Apache
- Installed MODX Add-ons:
None to my knowledge
- Error Log Contents: (attach as file if it’s too large)
Unable to find anything useful