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    • 40122
    • 330 Posts
    For some unknown reason I cannot install packages on a new instance of ModX.

    I can download the zipped file fine but when I hit Install the Console appears and just hangs (I posted about this issue a while back but no suggestions worked).

    Is there any other way I can install the packages?
      • 18373 ☆ A M B ☆
      • 3,141 Posts
      Technically it is possible to set things up manually, but that's mostly boring copy/paste, and you'll probably wont find many manual install instructions for packages, as the package manager takes care of all that!

      It's best to figure out why it wont install for you. Do you have a link to the earlier discussion so we can see what you already tried?
        Mark Hamstra • Developer spending his days working on Premium Extras and a MODX Site Dashboard with the ability to remotely upgrade MODX and extras to make the MODX world a little better.

        Tweet me @mark_hamstra, check my infrequent blog at markhamstra.com, my slightly more frequent ramblings at MODX.today or see code at Github.
        • 40122
        • 330 Posts
        Quote from: markh at Jun 03, 2015, 07:02 AM
        Technically it is possible to set things up manually, but that's mostly boring copy/paste, and you'll probably wont find many manual install instructions for packages, as the package manager takes care of all that!

        It's best to figure out why it wont install for you. Do you have a link to the earlier discussion so we can see what you already tried?

        Yep have a look here: https://forums.modx.com/thread/96347/package-installer-hangs-when-installing-a-package#dis-post-521386
          • 18373 ☆ A M B ☆
          • 3,141 Posts
          If it's hanging, my guess is there was a PHP error it could not recover from, resulting in no feedback being sent to the console.

          To check for this, open your browsers' developers tools and open the net/network tab *before* hitting install. You will see one initial AJAX request, and then a repeating request every second, polling for changes.

          When the initial one is completed, check the response from it. This should be a JSON string, but in your case I'm guessing there will be a php error instead.

          You can also check your servers' php error log to see if there are any hints as to why it is failing.
            Mark Hamstra • Developer spending his days working on Premium Extras and a MODX Site Dashboard with the ability to remotely upgrade MODX and extras to make the MODX world a little better.

            Tweet me @mark_hamstra, check my infrequent blog at markhamstra.com, my slightly more frequent ramblings at MODX.today or see code at Github.