MODX site troubles

Hi all,

I have a MODX evo website and was happy with it seen my low It skills and a lot I could do on my own.
Now the hosting server has updated to php 5.5 and our website is ofline or shows Failed to load resource: the server responded with a status of 500 (Internal Server Error). My control panel mentions cannot open.
I contacted the server or hosting and they say its the website, but also say it probably happened when they upgraded to php5.5
What can be done? I have tried to contact the one who delivered the site but no response.

Can anyone help me with this? [email protected] for response and www.becovillage.com is the site.

Quote from: dave.s at Jun 01, 2015, 02:34 PM

Now the hosting server has updated to php 5.5 and our website is ofline or shows Failed to load resource: the server responded with a status of 500 (Internal Server Error). (...)
What can be done? I have tried to contact the one who delivered the site but no response.

Do you know version number of your Evolution installation?

A very common problem with older Evo sites is that somewhere along that version number of PHP it changed to using mysqli_ functions, while MODX was written to use the obsolete mysql_ functions. This will prevent MODX from accessing the database; hence the 500 error. No database = no MODX. The solution is to upgrade MODX. It's pretty easy to do with this install.php script https://github.com/evolution-cms/installer

Thank you for the response, is there a way you could help as I'm never went in the back or base of website, only adminpanel area and codes. Tried to look at it but can't see where to start or what name I need to find.

Best regards,

Dave