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    • 50486
    • 7 Posts
    My host, tried the following, but still not displaying the package manager.

    from my support ticket.
    I had tried the following but wasn't able to resolve the issue:
    - Disabling the firewall
    - Disabling Mod Security via WHM (in case cPanel's was buggy)
    - Disabling open_basedir protection on "modx.phire.website"


    There were no server / error / firewall logs, regarding my domain. Does anyone know what else I can check? and if there is a manual work around? Thanks Jon


    EDIT :

    My host suggested trying this.
    http://stackoverflow.com/questions/18966365/modx-package-management-not-showing-up

    compress js and compress css to off in MODx settings
    clear browser cache / cookies + clear MODx cache.

    It worked!

    They are pretty good hosts! They always go the extra mile.
    http://hostwithlove.com if anyone is interested. [ed. note: jonoiv last edited this post 9 years ago.]
    • Ah. The obvious often eludes me. Good to have this re-impressed on my mind.
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        • 52865
        • 4 Posts
        Hello, I am getting a similar issue. I do get the table for the extra`s in the installer, but am not getting any entries. When i reload the list the page will hang on loading and not move on. Does anyone know this issue? Had this on both online and local fresh installs.
          • 3749
          • 24,544 Posts
          Did you try the solutions mentioned above?
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            • 52865
            • 4 Posts
            Quote from: BobRay at Oct 14, 2016, 06:49 AM
            Did you try the solutions mentioned above?
            Yes we have tried these solutions, but no success. Have even tried a clean install that gives the same issue. Any new suggestions on this?
              • 3749
              • 24,544 Posts
              Have you manually deleted any transport packages?

              Is there anything in the MODX error log?

              SiteCheck checks the integrity of the transport package records in the DB and can sometimes fix them, though it's not free.

              The fact that you see that problem in a fresh install, suggests that that's not the problem, though.

              Sometimes the transport packages page takes a very long time to load, so give it plenty of time.

              Also, try visiting the site with your browser in incognito or private mode. Sometimes a cookie or something left in the browser cache can mess up some Manager sections.
                Did I help you? Buy me a beer
                Get my Book: MODX:The Official Guide
                MODX info for everyone: http://bobsguides.com/modx.html
                My MODX Extras
                Bob's Guides is now hosted at A2 MODX Hosting