Answered Permission Denied on Media Source for clients after upgrade from 2.2.10 to 2.3.3

After an upgrade from 2.2.10 to 2.3.3 my editor role cannot access the file system. The behavior can be described like:

I cannot see the file tree on the file tab and get the message Permission denied
I can see the file browser, but get the following message: Code: 200 OK {"success":false,"message":"Permission denied!","total":0,"data":[],"object":[]}
I can navigate through the file browser, but cannot upload any new files by using the file browser – message Permission denied

As admin all works fine, but all users with an editor policy cannot use the file tree as aspected.

The media sources are configured like the Creating a Media Source for Clients Tutorial on http://rtfm.modx.com/revolution/2.x/administering-your-site/media-sources/securing-a-media-source/creating-a-media-source-for-clients-tutorial.

Any suggestions are welcome.

Thanks & ciao
Ralf

Hi Ralf,

I also experience permission issues when upgrading from 2.2 to 2.3. The problem was that the ACLs seemed in some cases to have changed.

After I adjusted my permissions I created a new access policy called "Redakteur". Maybe try it out. I attached it here.

Cheers,
Ben