Can't Upload With File Manager - SOLVED

I was contacted by my client the other day when he couldn’t upload some Word documents to a subdirectory under assets. I tried to upload them and got the following error:

File type: application/msword, 39 KB
Uploading of this kind of file isn’t allowed!

I tried a pdf in the same folder, and got the same error, except it was for a pdf and not Word. I tried a jpg and again got a similar error. So it appears I can’t upload anything using the File Manager.
During my troubleshooting, I tried to upload the same files to the root asset directory as well as other directories under assets with no success.

I transferred the files up just fine using a FTP client. I checked the folder permissions and ’write’ is allowed. The Manager also says the folder is writable. Directory writable? Yes.


I checked the Configuration settings to make sure there wasn’t an issue there, and it doesn’t appear there is.

Tools>Configuration>Interface and Features
Uploadable Media Types
mp3,wav,au,wmv,avi,mpg,mpeg,rtf,ppt,doc,docx

Uploadable Image Types
jpg,jpeg,png,gif,psd,ico,bmp

Tools>Configuration>File Manager
Uploadable File Types
txt,php,html,htm,xml,js,css,cache,zip,gz,rar,z,tgz,tar,htaccess,mp3,mp4,aac,wav,au,wmv,avi,mpg,mpeg,pdf,doc,xls,txt,ppt,rtf,docx

Security>Manager Users>(Checked all users)
Uploadable Image Types, Uploadable Media Types, Uploadable File Types are all set to "Use System Configuration"

I’m at a loss, especially since as recently as a couple of weeks ago everything worked fine and uploads were no problem. I haven’t changed any settings.

Help, anyone??

Web Server:

* PHP version and how it’s running (suexec, mod_php, CGI, etc.) - PHP 4.x. Not sure about the rest of the information as it’s hosted at Godaddy.com
* Apache or IIS version - see above
* Operating System and version - Linux (version unknown)

Database:

* MySQL version - 5.0
* List of any tables over 1MB in size - none

MODx:

* Version - 0.9.6.1p2
* Any changes you’ve made - none
* Any snippets you’re running on the page that is not working properly - none
* Any plugins you’re running - webloginpe, wayfinder 2.0

Browser/Client:

* Browser name and version - Firefox 3.0, IE 7
* Operating System and version - XP Professional SP2

I had a similar issue, if they are using a non admin account you need to paste in the filetypes into the user settings. Seems to be a bug, the check box for "use system configuration" not working.

Quote from: neon_eddy at Jun 27, 2008, 12:59 PM

I had a similar issue, if they are using a non admin account you need to paste in the filetypes into the user settings. Seems to be a bug, the check box for "use system configuration" not working.

That would make sense if it worked when I did it, but not when he did, as I definitely have an admin account...he does too. But, I’ll paste them over there and see if it makes a difference. Thanks...

That worked...thanks so much.

Makes no sense...but it worked.

I know... make sure to put solved in the topic title