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Answered Empty manager (no file / element tree, menus not working) on new install

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    agoraa Reply #1, 11 years, 8 months ago
    Hi,

    I installed modx revo 2.3.2-pl standard pack on hostgator servers.
    Installation process completed successfully. (I installed modx many times before, 2.3.2 first time)

    This is a fresh install, new directory, new mysql database and user.

    when logging in as admin - in the manager i see the top menu, i see the panels: news feed, security feed..
    I do not see the left tree (files / element / resource..)

    When clicking on menu options nothing works - i get a blank manager.

    I tried setting compress.js and compress.css to false.
    I verified connectors dir permission is 0755
    I tried erasing the installation completely (including database) and reinstalling. Including downloading revo.zip again.
    I emptied cache between every operation (cache-disabled)

    Chrome dev-tools console prints:
    Failed to load resource: the server responded with a status of 400 (Bad Request)
    Uncaught TypeError: undefined is not a function

    I never had such problems with previous modx versions on same hosting server.

    Thank you!

    This question has been answered by frogabog. See the first response.

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      Frogabog Reply #2, 11 years, 8 months ago
      Did you try deleting the files in the core/cache folder, or are you relying on the cache-disabled setting alone?

      Looks and sounds like compress_css and compress_js, but after setting those to 0 you do need to delete the files in core/cache to get the manager back. If that doesn't work, again clear the core/cache files and re-run setup with the cache cleared.

      Hostgator always worked great with MODX, but it's been a couple years for me so things could have changed.
        Frogabog- MODX Websites in Portland Oregon
        "Do yourself a favor and get a copy of "MODX - The Official Guide" by Bob Ray. Read it.
        Having server issues? These guys have MODX Hosting perfected - SkyToaster
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        agoraa Reply #3, 11 years, 8 months ago
        Hi Frogabog

        Thanks for the quick reply!
        It worked smiley

        I was not aware that clearing cache means deleting all files in core/cache from the file manager.
        I only cleared my local browser cache.

        Anyway Thank you!

        Quote from: frogabog at Jan 23, 2015, 03:21 PM
        Did you try deleting the files in the core/cache folder, or are you relying on the cache-disabled setting alone?

        Looks and sounds like compress_css and compress_js, but after setting those to 0 you do need to delete the files in core/cache to get the manager back. If that doesn't work, again clear the core/cache files and re-run setup with the cache cleared.

        Hostgator always worked great with MODX, but it's been a couple years for me so things could have changed.