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    • 47773
    • 30 Posts
    i have uploaded the modx-2.3.2-pl directory on the server and now trying to install that over there..
    when i try to run the setup by this url.. www.mydomain.com/modx-2.3.2-pl/setup , i get the error that the core/cache directory is not writable by php process.. pls help ? as a solution i have already tried elevated dos prompt granting of permissions to cache directory and also tried to change the permission through filezilla uploading software but nothing seems to work at the moment. what might be the possible cause behind this error ? i have bought domain/hosting at godaddy.

    This question has been answered by multiple community members. See the first response.

      • 1343 ☆ A M B ☆
      • 2,213 Posts
      Can you tell us more about your hosting, for example do you have one of the cPanel accounts with GoDaddy, or their older custom panel? I think on cPanel you need to be using permissions 644/755 (files/folders).
        Patrick | Server Wrangler
        About Me: Website | Tweets |  MODX Hosting
        • 47773
        • 30 Posts
        hosting is plesk with godaddy.. i am using windows platform..
          • 1343 ☆ A M B ☆
          • 2,213 Posts
          I would recommend switching to Linux if possible, while it's possible to get MODX working on Windows it can be a pain. The best I can recommend would be reading: https://forums.modx.com/thread/17141/how-to-guide-installing-php-5-2-1-mysql-5-and-modx-on-windows-iis
            Patrick | Server Wrangler
            About Me: Website | Tweets |  MODX Hosting
            • 47773
            • 30 Posts
            thanks a lot.. am reading the post now.. if i face any issues, will consider switching over to linux as well.. thanks once again..
              • 28042 ☆ A M B ☆
              • 24,524 Posts
              Just for your information, MODX usually does not do well on godaddy servers. Patrick may be hesitant to blow his own horn here, but I'd strongly recommend dumping godaddy and going with SkyToaster.

              https://support.godaddy.com/help/article/8849/refund-policy
                Studying MODX in the desert - http://sottwell.com
                Tips and Tricks from the MODX Forums and Slack Channels - http://modxcookbook.com
                Join the Slack Community - http://modx.org
                • 47773
                • 30 Posts
                hi again.. just wanted to ask before i actually switch to skytoaster..
                i have already taken the decision to switch but still need to know whats the basic difference between any two types of servers such as skytoaster and godaddy.. earlier i used to think that i may go with any kind of server that i may like based on my pocket and liking, but it seems like modx has its own price..
                • discuss.answer
                  • 28042 ☆ A M B ☆
                  • 24,524 Posts
                  A lot of it has to do with how loaded the servers are - shared hosting servers can have several hundred sites hosted on them. How heavily is the database loaded? Too many sites beating up on the database engine can cause it to drop connections. Every site I've ever tried to work with on GoDaddy was having problems with overloaded databases at some point. How is memory allocated on the server? Is there some kind of short-term "burst" memory allocation allowed? Especially sites with large lists like blog posts that are processed by listing snippets can run into memory allocation limits if these are being re-generated and not taken from the cache. Does it limit the number of requests per x amount of time from a given IP? The MODX Manager uses a lot of AJAX requests, so it can hit such request limits causing the Manager to hang or fail to load. Does the server have all of the required PHP modules enabled, such as mb_string, and are they sufficiently up-to-date? There are a lot of things to consider when configuring a server for shared hosting. GoDaddy just seems to cause more than its share of problems with MODX.

                  SkyToaster not only has strong support for MODX, and Patrick is active in the MODX Forums, but their own corporate site is a MODX site. Their price isn't much different from GoDaddy's, especially when you consider that GoDaddy's initial "sale" price is for the first year (or up to five years), that second year bill can be a bit of a shock.
                    Studying MODX in the desert - http://sottwell.com
                    Tips and Tricks from the MODX Forums and Slack Channels - http://modxcookbook.com
                    Join the Slack Community - http://modx.org
                  • discuss.answer
                    • 28042 ☆ A M B ☆
                    • 24,524 Posts
                      Studying MODX in the desert - http://sottwell.com
                      Tips and Tricks from the MODX Forums and Slack Channels - http://modxcookbook.com
                      Join the Slack Community - http://modx.org
                      • 47773
                      • 30 Posts
                      Thanks a lot for explaining the whole scenario ... i have a website that's gonna be for a small business.. that's definitely gonna have a member's section where in ppl can register and become members.. going to display some pictures to explain the whole business though.. would have limited content and few pages. to display.. luckily i have been able to install modx on godaddy server and am ready to build.. lets see if i face any problems .. i would surely switch to skytoaster.. thanks once again for thorough explanation...