We launched new forums in March 2019—join us there. In a hurry for help with your website? Get Help Now!
    • 37758
    • 73 Posts
    I have just upgraded to Modx revolution 2.3.2 and upgraded to gallery 1.7. Sadly, though, all galleries both on the front and backend are now broken. No javascript errors, no missing files. I have seen some notes around the web on people having problems with it but no definite solutions as far as I can see. Anyone got ideas what I can do? I can't see any thumbnails on the front-end or back-end and not sure where to go from here?

    I have also created a media source so I could look at the gallery pics in the resource tree. Hovering over the images reveals that the path to the image for the connection is wrong. I don't know where it gets "%2Fassets%2Fcontent%2F" from, as I can get to the image without that part?

    http://myurl.com/assets/components/gallery/connector.php?action=web/phpthumb&ctx=mgr&src=%2Fassets%2Fcontent%2F%2Fassets%2Fcomponents%2Fgallery%2Ffiles%2F1%2F279.jpg

    If this was fixed, would the front-end work, too? Ideas? [ed. note: xdom12 last edited this post 11 years, 9 months ago.]
      • 24374
      • 322 Posts
      Quote from: xdom12 at Dec 07, 2014, 04:32 PM
      I have just upgraded to Modx revolution 2.3.2 and upgraded to gallery 1.7. Sadly, though, all galleries both on the front and backend are now broken. No javascript errors, no missing files. I have seen some notes around the web on people having problems with it but no definite solutions as far as I can see. Anyone got ideas what I can do? I can't see any thumbnails on the front-end or back-end and not sure where to go from here?

      I have also created a media source so I could look at the gallery pics in the resource tree. Hovering over the images reveals that the path to the image for the connection is wrong. I don't know where it gets "%2Fassets%2Fcontent%2F" from, as I can get to the image without that part?

      http://myurl.com/assets/components/gallery/connector.php?action=web/phpthumb&ctx=mgr&src=%2Fassets%2Fcontent%2F%2Fassets%2Fcomponents%2Fgallery%2Ffiles%2F1%2F279.jpg

      If this was fixed, would the front-end work, too? Ideas?

      Gallery was doing some weird stuff for me, too. I ended up uninstalling it, removing it entirely, then downloading again, installing, clearing my entire core/cache folder, and clear my browser disk cache. Then it started behaving. You might try just starting with deleted everything in your cache folder and clearing your browser disk cache first before resorting to removing and reinstalling the package.

      You might want to check your gallery.files_path setting in the Gallery system preferences and make sure it's right, along with any other paths set for Gallery.
        • 37758
        • 73 Posts
        Thanks for your reply. I have already cleared the cache and reinstalled the gallery (although not completely removed). That didn't do anything. When you removed the gallery completely, did you lose the galleries you had already set up?

        Also, I have noticed that newly uploaded images work fine with the setup as is so I guess there is some legacy setting that causes the problem but I have no idea where to even start trying to figure it out? [ed. note: xdom12 last edited this post 11 years, 9 months ago.]