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    • 47630
    • 56 Posts
    I upgraded form 2.2.14 to 2.2.16 because forgot 'login password reset' did not work. Now 'change login password' also does not work whereas previously this did function correctly.

    My Set Up

    MODX Revo 2.2.16-pl (traditional)
    mysql version 5.5.37
    php version 5.3.29
    apache version 2.2.29
    cPanel

    extra
    login version 1.8.1

    When using forgot login i can receive the email with link & new password but, when i click the link & enter new password it will not login.

    In addition to this the change login password now also does not work wheras previously (before upgrade) this was functioning ok.

    Can anyone shed any light on what could be causing this?

    Or;

    Can anyone point me in the direction of what investigations I should do to isolate what the issue is?

    This question has been answered by jamesjazz. See the first response.

      • 47630
      • 56 Posts
      Update
      In the 'core/cache/error logs' there is no info regarding the login package.
        • 47630
        • 56 Posts
        Update

        I have upgraded the Login package to the latest version 1.9.0

        However the 'forgot password' and 'change password' are still not working :-(
          • 47630
          • 56 Posts
          Update

          Forgot password is now working.

          I input the wrong link for the password reset handler page, after i input the correct link it does now function.

          So I thought all along the forgot password issue was because of the modx 2.2.14 login issue, I was wrong, my bad.

          However;

          The change password is still not working.

          This has really got me scratching my head because this did function before the upgrade to modx 2.2.16
          • discuss.answer
            • 47630
            • 56 Posts
            Update

            The 'change password' function is now working again.

            However, theoretically I have not changed anything. After the upgrade to 2.2.16 I tested everything on the whole site and it was confirmed not working, many times.

            I made a change and then the 'Change Password' did not appear on the page, so I just put the original code back in, no changes and hey presto it is fully functioning!!!!!

            Could this be a caching issue?

            So to recap;

            The 'forgot password' issue was caused by an incorrect path to the reset handler page (my mistake).
            The 'change password' issue was caused by an anonymous problem that I suspect could be a caching issue.