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Issue after updating

    • 49360
    • 13 Posts
    alteran Reply #1, 11 years, 10 months ago
    Good evening,

    I'm relatively new on Modx. ( and I'm French so sorry for my English )

    After an update from 2.2.2 to 2.3.2 my site crashed. The front pages were not found (even if the articles appear in the manager). And on the manager side I couldn't do anything. When I tried to create a new resource I had an error. The already existing resource codes where not in color anymore. In my error log I had multiple errors such as : (ERROR) Resource URI already exists for resource id = 386; skipping duplicate resource URI for resource id = 388

    I tried to delete everything on my server and database. I restored a previous version ( 2.2.2 version ). I had the same issues again ... I updated to 2.3.2 again... still no success...

    Anyway I can't find any solution, so if you could help me!

    I don't know if it's a coincidence but we recently change our server (1 week before the issue at hand) though it worked during the week before the crash.
    And just in case : when I try to clear the core/cache folder some files won't delete like log.php, 34.cache.php and others.

    Hope you can help me guys.
    Thanks in advance smiley
      • 3749
      • 24,544 Posts
      BobRay Reply #2, 11 years, 10 months ago
      First, did you run setup after putting the new files in place?

      If not, do that.

      Try turning off the compress_js and compress_css System Settings in the modx_system_settings in the database (change the 1 to a 0). Then delete all files in the core/cache directory and clear your browser cache and cookies.

      If that doesn't work, it's possible that you have a missing or corrupted file -- that's common if you transfer them individually with FTP.

      Another possibility is that one or more files didn't get overwritten by the new versions when you did the upgrade.
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        Mark Hamstra Reply #3, 11 years, 10 months ago 
        And just in case : when I try to clear the core/cache folder some files won't delete like log.php, 34.cache.php and others.


        That may be a problem. Try cleaning up the folder entirely, perhaps you have more luck deleting the files via a control panel filemanager or maybe the host can help there.

        Also what is log.php? That doesn't sound like something that belongs in MODX, or the cache folder..
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          • 49360
          • 13 Posts
          alteran Reply #4, 11 years, 10 months ago
          So I deleted all the file from the server (including the cache thanks to my host). I transfer an old and working version. Without anything int he cacher folder. But the issue remains the same... worst those files which I couldn't delete are back in the cache folder!

          I've got no ideas why this issue won't go away ...