Answered New Revo install unable to download extras via package management

I've just installed Revo 2.3.1 but cannot download extras via package management - it just hangs with the download pop up box. I've tried reinstalling ModX and setting all appropriate directories to 777 but there's no change. Downloading packages on my other ModX sites is fine.

Theres nothing unusual about this new site or host - I've dine installs like this dozens of times before.

Can anyone help me out?

Thanks!

Do you have curl enabled on that server? Did you check any logs?

May have been a temporary problem with the modx rest server as well...

Many others have reported this as being due to 2.3 running afoul of mod_security rules at the host. Your host should be able to fix it for you.

Quote from: BobRay at Sep 24, 2014, 05:02 PM

Many others have reported this as being due to 2.3 running afoul of mod_security rules at the host. Your host should be able to fix it for you.

Hey Bob!

So what does the host have to do?

Quote from: sottwell at Oct 07, 2014, 11:32 AM

They need to either modify their security rules, or disable mod_security altogether for your manager.

Thanks Sottwell!
I contacted the provider and they fixed, everything works properly.