We launched new forums in March 2019—join us there. In a hurry for help with your website? Get Help Now!
    • 36685
    • 5 Posts
    I am getting an error when trying to install AjaxForm:

    Target directory is either not a directory or writable: /mnt/stor9-wc1-dfw1/634304/www.rwealthmanagement.com/web/content/packages/
    Could not transfer package ajaxform-1.0.1-pl.transport.zip to /mnt/stor9-wc1-dfw1/634304/www.rwealthmanagement.com/web/content/packages/.
    Could not install package with signature: ajaxform-1.0.1-pl

    I believe the path should have /content/core/packages/ or /content/assets/packages/, but I can't find where this should be set. MODx finds the package, I can remove the package and re-download it, but I can't install it due to this path error/issue. I have not had any similar issues installing other packages, so was wondering if this is an issue with this particular install package, or a setting/path I need to modify in MODx?

    Any help would be greatly appreciated!

    This question has been answered by espermedia. See the first response.

      Greg Cole
      Esper Media
      • 26681 MODX Staff
      • 123 Posts
      What is the core path set in your config file? (found at core/config/{your_config_key}.inc.php)

      Note: don't post the db creds from it, only the core path.
        [sepiariver.com] (https://sepiariver.com/)
      • discuss.answer
        • 36685
        • 5 Posts
        Not sure what the problem was - looks like a server permission/ownership flub. We had to rename the initial install folder before we could delete it.

        We then re-uploaded the package and it finally installed correctly.

        Thanks for the reply!
          Greg Cole
          Esper Media