We launched new forums in March 2019—join us there. In a hurry for help with your website? Get Help Now!
    • 48664
    • 5 Posts
    I have successfully installed modx (it said)

    Login.

    I get to a screen with a top bar

    with content media extra manage etc on it

    and a big blank expansive space

    I click on any thing (like import html) and nothing happens.

    Nothing, nothing, nothing, no errors, no list of files and big complete absence of anything.

    Not very encouraging.

    I'm a new user very unskilled in fiddling with server stuff.

    kevin
      • 48664
      • 5 Posts
      Also when the script set up the database it along the way it gave me a screen which had a database user name cl40-et-etc

      and a ********* in the password field.

      I had NOT been asked to set a password.

      The screen also said 'DO NOT CHANGE ANY VALUES.

      so I left things as they were but have no idea what the password was.

      Any ideas what it would have been set to or where it would have got the value from?

      kevin
        • 28042 ☆ A M B ☆
        • 24,524 Posts
        As far as the partial screen, that sounds like you'll have to go into the database, and in the modx_system_settings table, find the settings for compress_js and compress_css, and change them from 1 to 0.

        I have no idea where that installation information came from. Perhaps from your browser caching a previous form, when you created the database?
          Studying MODX in the desert - http://sottwell.com
          Tips and Tricks from the MODX Forums and Slack Channels - http://modxcookbook.com
          Join the Slack Community - http://modx.org
          • 48664
          • 5 Posts
          Quote from: sottwell at Aug 25, 2014, 01:24 PM
          As far as the partial screen, that sounds like you'll have to go into the database, and in the modx_system_settings table, find the settings for compress_js and compress_css, and change them from 1 to 0.

          I have no idea where that installation information came from. Perhaps from your browser caching a previous form, when you created the database?

          thanks for the information.

          'go into the database'

          how?

          And why does this happen? I find this so frustrating, shouldn't it just work! I set it up from scratch why should those settings be set wrong?

          I created the database at the same time in one go - never asked me for any information, certainly would never use that login username.

          How do I get into the database if I have no idea what the password is?

          As I said although I have set web sites up in dreamweaver I have never fiddled with php or anything like that and you may as well be talking a foreign language.

          kevin

            • 48664
            • 5 Posts
            Quote from: [email protected] at Aug 25, 2014, 03:16 PM
            Quote from: sottwell at Aug 25, 2014, 01:24 PM
            As far as the partial screen, that sounds like you'll have to go into the database, and in the modx_system_settings table, find the settings for compress_js and compress_css, and change them from 1 to 0.

            I have no idea where that installation information came from. Perhaps from your browser caching a previous form, when you created the database?

            thanks for the information.

            'go into the database'

            how?

            And why does this happen? I find this so frustrating, shouldn't it just work! I set it up from scratch why should those settings be set wrong?

            I created the database at the same time in one go - never asked me for any information, certainly would never use that login username.

            How do I get into the database if I have no idea what the password is?

            As I said although I have set web sites up in dreamweaver I have never fiddled with php or anything like that and you may as well be talking a foreign language.

            kevin

            modex systems settings where is that?
              • 48664
              • 5 Posts
              Quote from: [email protected] at Aug 25, 2014, 12:09 PM
              Also when the script set up the database it along the way it gave me a screen which had a database user name cl40-et-etc

              and a ********* in the password field.

              I had NOT been asked to set a password.

              The screen also said 'DO NOT CHANGE ANY VALUES.

              so I left things as they were but have no idea what the password was.

              Any ideas what it would have been set to or where it would have got the value from?

              kevin
              I found the password by looking in files on the server using the filemanager. But have looked around and have not found any thing like settings file with compress.js etc in it. Went into database using mysql nothing suitable appears
                • 19872
                • 1,078 Posts
                Did you use a script that your host provided to install MODx?

                Typically, with MODx installs, you first create your database, and then during the process of intalling MODx, you enter the user name, password, and path to the database.

                If using phpMyAdmin to view the database... click on your database name. Then, click on the Search button. Type compress_js to search for that item. A bit lower on the screen you can select which tables to look in. Just click on modx_system_settings. Once a result is returned (probably will have found 3 items, click on "Browse"

                Check the box next to compress_js and click "Edit"

                If the setting in the value column is "1", click on the little pencil icon to edit, and change the "1" in the value column to a "0" (note: do not put the quotation marks)

                Repeat the process searching for compress_css

                So, if you're this far in and the settings were already 0, then try changing the name of the ht.access file that was installed with MODx to be .htaccess. (select the ht.access from within your hosting panel file manager and rename it from ht.access to .htaccess.

                IMPORTANT: First, back up any .htaccess file in place, by renaming it to ht.access.bak in case you need to backtrack.
                  • 3749
                  • 24,544 Posts
                  It sounds very much like you used a script provided by your host to install MODX, so the problems you're having are most likely the fault of whoever wrote that script. Such scripts don't always work, and when they don't, the host usually blames MODX.

                  I generally don't trust such scripts. There are a variety of methods for installing MODX, so if you don't get anywhere, you can just delete everything and try another method. Here's the one I use: http://bobsguides.com/blog.html/2013/03/24/installing-modx-part-i/.

                  One note that might help: There are two sets of credentials involved. One set is the username and password of the database *user* created to access the database. That's done through cPanel and has nothing to do with MODX, except that MODX needs those credentials to connect to the database. The second set is the username and password that you use to log in to the MODX Manager.

                  It's possible that the script you used set the two sets of credentials to be the same, but I would consider that a bad idea with respect to security. A specific user should be created with full rights to the MODX database, but not to other databases in your account. Separate credentials should be used for the Manager.

                  Welcome to MODX. smiley
                    Did I help you? Buy me a beer
                    Get my Book: MODX:The Official Guide
                    MODX info for everyone: http://bobsguides.com/modx.html
                    My MODX Extras
                    Bob's Guides is now hosted at A2 MODX Hosting
                    • 28042 ☆ A M B ☆
                    • 24,524 Posts
                    I will go a bit further here, and say that I have never had a MODX installation that was installed by one of these scripts work properly. Some more so than others, even using the same installer script, but there was always something wrong. Sometimes I could fix it, other times I couldn't and had to re-install.
                      Studying MODX in the desert - http://sottwell.com
                      Tips and Tricks from the MODX Forums and Slack Channels - http://modxcookbook.com
                      Join the Slack Community - http://modx.org
                      • 3749
                      • 24,544 Posts
                      I would have put it more strongly, but I only tried one (Scriptaculous, IIRC). It failed miserably and I never tried one again. wink
                        Did I help you? Buy me a beer
                        Get my Book: MODX:The Official Guide
                        MODX info for everyone: http://bobsguides.com/modx.html
                        My MODX Extras
                        Bob's Guides is now hosted at A2 MODX Hosting