Answered Download of package not working

I have a brand new install of 2.3.1. and I'm not able to download a package (any package). I click the download button, the pop-up window says downloading..., but then after several minutes it just stops and nothing is downloaded.

Any suggestions on what to check? Thanks in advance for all your help.

Are you sure your hosting has cURL enabled? The installer should have checked for that (I think) but it's the only thing that comes to mind at the moment. Do the error logs say anything to the point?

I have the same problem but still can't figure out. This also happen to all my sites that upgrade to 2.3.0 or 2.3.1. Just wonder that is there any to do with LiteSpeed server?

Quote from: sottwell at Aug 07, 2014, 06:05 PM

Are you sure your hosting has cURL enabled?

Yes, I just check it is installed.

Trying to remember something similar happening... Oh, yes! On some SkyToaster servers, the URLs to the two MODX feeds for the Manager dashboard don't work. Nobody has been able to figure out what the problem is. The servers just won't allow the URLs from a PHP script. Maybe it's something along these same lines? Server configuration banning the MODX repository URL for some reason? Some kind of security setting?

I have no idea. I already put my phpinfo in another post, just in case it might be useful.

https://forums.modx.com/thread/?thread=92183&page=2

Publishing your phpinfo() output is bad for security. Anybody can see your configuration and know if there are any possible vulnerabilities, as well as all of your server paths and other information that should not be made public.

Oh, I totally forget about that (even though it's a test site anyway). I tried to take the attached file off, but couldn't.

And Susan do you mean this post https://forums.modx.com/thread/92290/modx-2-3-website-breaks-after-resource-save. After I read this post, I contacted the hosting to disable mod_security, but unfortunately it does not solve the problem.

PS. I'm not using GoDaddy. [ed. note: fab last edited this post 12 years, 1 month ago.]

Quote from: sottwell at Aug 07, 2014, 06:05 PM

Are you sure your hosting has cURL enabled? The installer should have checked for that (I think) but it's the only thing that comes to mind at the moment. Do the error logs say anything to the point?

Hi Sue,

Yes, I looked in the php info file and cURL is enabled. And no, I don't see anything about this in the error logs.

I think I'll just do the whole install again... see if it was just a hick-up. I'll let you know what happens.

Thanks,
Paulien

So, I just installed 2.3.1 again and the packages still won't download.

There are some entries in the error log, but I don't know what they mean:

[2014-08-08 15:29:09] (ERROR @ /index.php) Error 42S22 executing statement:
Array
(
[0] => 42S22
[1] => 1054
[2] => Unknown column 'modContext.name' in 'field list'
)

[2014-08-08 15:29:09] (ERROR @ /index.php) Could not prepare context: web
[2014-08-08 15:29:09] (ERROR @ /index.php) Error 42S22 executing statement:
Array
(
[0] => 42S22
[1] => 1054
[2] => Unknown column 'modContext.name' in 'field list'
)

[2014-08-08 15:29:09] (ERROR @ /index.php) Could not prepare context: web
[2014-08-08 15:29:31] (ERROR @ /manager/index.php) Error 42S22 executing statement:
Array
(
[0] => 42S22
[1] => 1054
[2] => Unknown column 'modContext.name' in 'field list'
)

[2014-08-08 15:29:31] (ERROR @ /manager/index.php) Could not prepare context: mgr
[2014-08-08 15:30:33] (ERROR @ /index.php) Error 42S22 executing statement:
Array
(
[0] => 42S22
[1] => 1054
[2] => Unknown column 'modContext.name' in 'field list'
)

[2014-08-08 15:30:33] (ERROR @ /index.php) Could not prepare context: web