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    • 48152
    • 8 Posts
    Sorry all,
    This has probably more to do with my web host than MODx, but I've never had this problem before. I have to manually create the assets/ directory and MODx wouldn't even delete the setup/ directory. The first picture is what my manager looks like, notice the error at the top. Never encountered this type of problem.
      • 1343 ☆ A M B ☆
      • 2,213 Posts
      I'm inclined to agree this is a hosting related problem. Can you tell us more about your hosting environment?
        Patrick | Server Wrangler
        About Me: Website | Tweets |  MODX Hosting
        • 48152
        • 8 Posts
        I am doing this for a client, and their hosting services is kind of weird in the way it is done (no cpanel or anything like it) so I am having trouble gathering information. What kind of info are you looking for?
          • 1343 ☆ A M B ☆
          • 2,213 Posts
          There is a lot of potentially helpful information, but if you narrow it to a single item your phpinfo output would be the most helpful.
            Patrick | Server Wrangler
            About Me: Website | Tweets |  MODX Hosting
            • 48152
            • 8 Posts
            Hmmm...
            Now heres a good one for ya.
            phpinfo() disabled for security reasons.
              • 39404
              • 175 Posts
              stalemate resolution associate Reply #6, 12 years, 3 months ago
              This host seems to have their security too locked down. If the account you have doesn't even have the rights to create folders, I'd imagine that your install may have not gone well. In addition, if they are disabling phpinfo() for you, are they worried you're going to hack into your own site?

              So far, the only issues I've ever heard of with MODX Manager gone wild have been either based on bad installs with lack of rights and certain compression algorithms turned on which mess up manager at run time.

              If their host maintains that there is nothing wrong with their site, install it on another host or put it on the cloud to demonstrate otherwise.

              Hope this helps.

              Regards,
              Tom
                • 18373 ☆ A M B ☆
                • 3,141 Posts
                ini_set() disabled, and phpinfo() as well? Time to move hosts.. or at least very strongly suggest to your host to enable those functions.

                Every host has to make a decision on how tight they lock down their servers. In this case perfectly valid and commonly used functions are disabled so they went overboard with that. Who knows what else they consider off limits.. you could check in the phpinfo, but hey that's locked down too!

                This is a big red flag.
                  Mark Hamstra • Developer spending his days working on Premium Extras and a MODX Site Dashboard with the ability to remotely upgrade MODX and extras to make the MODX world a little better.

                  Tweet me @mark_hamstra, check my infrequent blog at markhamstra.com, my slightly more frequent ramblings at MODX.today or see code at Github.
                  • 1343 ☆ A M B ☆
                  • 2,213 Posts
                  The lack of a control panel, and highly locked down php configuration. It sounds like someone is reading server security 101, without getting to the chapter on balancing security with keeping the hosting usable. I would also recommend changing hosts to something a little more standard. I would personally suggest SkyToaster, but don't be afraid to look around.
                    Patrick | Server Wrangler
                    About Me: Website | Tweets |  MODX Hosting
                    • 3749
                    • 24,544 Posts
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                      • 48152
                      • 8 Posts
                      Haha thanks everyone. I contacted the clients hosting company, hopefully they'll get back to me soon but down in Canada here it's our nations wonderful anniversary eh. I would very much like them to switch hosting providers but the problem is their site was completely redone a few years back with modx, but it wasn't designed to be responsive. I'm currently working on a mobile version of their site, and I'd like to port it to modx as well. Currently, the demo version of the site is active on my own personal site (although my personal site isn't even completed yet) check it out at http://tzary.com/SZS/ just a heads up, not all of the content is there. I appreciate the help from everyone on these forums, it's awesome to see such great people dedicated to a magnificent cms.

                      Thanks for your time,
                      Treyton Zary