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[SOLVED] No more access to the manager (blank screen after login) failed Class "GoogleAnalytics"

    • 9674
    • 170 Posts
    Fildefer57 Reply #1, 12 years, 3 months ago
    HI guys,

    Sorry for being inactive so long, I have been for a while on the dark side (sales)....

    I am coming back on the forum, because our team face a problem with getting a blank screen after entering the credentals login password.

    We tried clearing the core/cache from linux command line, we updated the modx installation to the last version revolution 2.2.14 advanced installtion, but no results.

    We are getting this message in the apache log file : 

    [Tue Jun 24 20:06:57 2014] [warn] [client xx.xx.xx.xx] mod_fcgid: stderr: PHP Fatal error:  Class 'GoogleAnalytics' not found in /var/www/vhosts/mydomain.com/core/components/analytics/elements/widget/widget.analytics.php on line 9, referer: http://mydomain.com/manager/


    I guess this is a problem with bigbrother extras in the dashboard.
    Is there any way to reset the modx manager to some default mode ? Without the widgets ?

    Thanks for help.

    Philippe [ed. note: Fildefer57 last edited this post 12 years, 3 months ago.]
      twitter : https://twitter.com/ComAmazili
      Facebook Page : https://www.facebook.com/Amazili
      Website : https://amazili-communication.com
      • 9674
      • 170 Posts
      Fildefer57 Reply #2, 12 years, 3 months ago
      Quote from: Fildefer57 at Jun 24, 2014, 01:23 PM
      HI guys,

      Sorry for being inactive so long, I have been for a while on the dark side (sales)....

      I am coming back on the forum, because our team face a problem with getting a blank screen after entering the credentals login password.

      We tried clearing the core/cache from linux command line, we updated the modx installation to the last version revolution 2.2.14 advanced installtion, but no results.

      We are getting this message in the apache log file : 

      [Tue Jun 24 20:06:57 2014] [warn] [client xx.xx.xx.xx] mod_fcgid: stderr: PHP Fatal error:  Class 'GoogleAnalytics' not found in /var/www/vhosts/mydomain.com/core/components/analytics/elements/widget/widget.analytics.php on line 9, referer: http://mydomain.com/manager/


      I guess this is a problem with bigbrother extras in the dashboard.
      Is there any way to reset the modx manager to some default mode ? Without the widgets ?

      Thanks for help.

      Philippe

      Found the solution.

      Finally tried to get into the manager, BUT not on the landing page using : 

      http://mydomain.com/manager//index.php?a=30&id=2&parent=0&context_key=web


      Cracked in , uninstalled the packages, and everything solved.

      I will save my site and triy to reinstall packeges, and I am sure this will end our problem.

      If this help you some day, drop a comment hereunder, it will make my day !

      Thanks again, and again to all modx communauty.

      Philippe from http://amazili-communication.com
        twitter : https://twitter.com/ComAmazili
        Facebook Page : https://www.facebook.com/Amazili
        Website : https://amazili-communication.com