We had the blank image resource and "Disallowed File Type" -problem on two sites (MODx 0.9.6.1) with about 10 manager accounts. One account (the third one!) on both sites had this problem. The accounts were assigned a limited manager user role, which had special character in its name (Finnish ä).
We tried these out, none worked and the problem remained:
- checked resource paths
- checked allowed file types
- set user preferences to use system defaults
- assigned the account back to administrator role
- removed the special char from limited role’s name and assigned it back to the account
- overwrote manager files with pristine copies
We briefly checked the database tables for oddities; found none. The only but not quite the optimal solution was to create a new account, keeping and renaming the problematic account and disabling it. The new account worked fine, also when assigned to the limited role.
After these incidents, we have installed a couple of sites from same packages to same and different servers, with no problems - the only difference not using special characters on manager user role’s name. Don’t know if this was the real reason for the problem.
☆ A M B ☆
