Make sure core/cache directory exists and is writable by the PHP process

40 Posts

terobot Reply #1, 12 years, 9 months ago

I'm running MODX 2.2.10 and the installation was successful with no errors. The site was loaded up and everything ran normally for a few days. For no apparent reason, today I can't access the manager as the login URL shows a blank page. I tried running the installer but the setup URL displays the following error - "FATAL ERROR: MODX Setup cannot continue. Make sure your core/cache directory exists and is writable by the PHP process."

I've deleted all the contents of the core/cache directory and changed permissions to 777 but no luck. I've also tried repairing the SQL database and checked that the core/config/config.inc.php has all the right paths.

Any suggestions?

Creative Director - Throwstone Web Design Melbourne

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BobRay Reply #2, 12 years, 9 months ago

On hosts using suPHP or something similar, 777 usually won't work. For directories, it should be be 755 -- 644 for files.

If setting the persmissions to 755 doesn't work, the problem may be the *ownership* of the core/cache directory.

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40 Posts

terobot Reply #3, 12 years, 9 months ago

Quote from: BobRay at Jan 08, 2014, 04:36 PM

On hosts using suPHP or something similar, 777 usually won't work. For directories, it should be be 755 -- 644 for files.

If setting the persmissions to 755 doesn't work, the problem may be the *ownership* of the core/cache directory.

It was originally 755 when the problem arose. I now believe it's a hosting issue as I've just tried uploading a file via FTP and received a "Disk Quota Exceeded" error despite cPanel stating there's a lot more disk space. So basically I can't write to the server at this point in time.

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24,544 Posts

BobRay Reply #4, 12 years, 9 months ago

Definitely sounds like a server issue (which figures, since it went bad without you making any changes).

Who is the host, BTW?

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184 Posts

eiger3970 Reply #5, 11 years, 2 months ago

Hmm, I have the same error.
Last time, I had to manually install an older version of phpMyAdmin, however the error remains.
So, on what directory or file do I change the permissions to 777?
Do I need 777 or something less open?

My directory structure is /home/domain.com/public_html/core index.php manager phpmyadmin setup.
Here are the permissions:

[root@centos public_html]# ls -l
total 36
lrwxrwxrwx  1 domain      domain         4 Aug  7 12:24 awstats-icon -> icon
lrwxrwxrwx  1 domain      domain         4 Aug  7 12:24 awstatsicons -> icon
-rw-r--r--  1 root        root          99 Jun 25 18:45 config.core.php
drwxr-xr-x  4 root        root        4096 Jun 25 18:46 connectors
drwxr-xr-x 12 root        root        4096 Jun 25 18:46 core
-rw-r--r--  1 root        root        3519 Jun 25 18:45 ht.access
drwxr-xr-x  9 domain      domain      4096 Dec  6  2010 icon
-rw-r--r--  1 root        root        2497 Jun 25 18:45 index.php
drwxr-xr-x  6 root        root        4096 Jun 25 18:46 manager
drwxr-xr-x  9        1000        1000 4096 Jun 20 01:19 phpmyadmin
drwxr-xr-x  9 root        root        4096 Jun 25 18:46 setup

I just changed the directory core to 777, but same error. [ed. note: eiger3970 last edited this post 11 years, 2 months ago.]

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BobRay Reply #6, 11 years, 2 months ago

Try 755

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184 Posts

eiger3970 Reply #7, 11 years, 2 months ago

Thank you, however same error with 777 or 755.

[root@centos public_html]# ls -l
total 36
lrwxrwxrwx  1 domain      domain         4 Aug  7 12:24 awstats-icon -> icon
lrwxrwxrwx  1 domain      domain         4 Aug  7 12:24 awstatsicons -> icon
-rw-r--r--  1 root        root          99 Jun 25 18:45 config.core.php
drwxr-xr-x  4 root        root        4096 Jun 25 18:46 connectors
drwxr-xr-x 12 root        root        4096 Jun 25 18:46 core
-rw-r--r--  1 root        root        3519 Jun 25 18:45 ht.access
drwxr-xr-x  9 domain      domain      4096 Dec  6  2010 icon
-rw-r--r--  1 root        root        2497 Jun 25 18:45 index.php
drwxr-xr-x  6 root        root        4096 Jun 25 18:46 manager
drwxr-xr-x  9        1000        1000 4096 Jun 20 01:19 phpmyadmin
drwxr-xr-x  9 root        root        4096 Jun 25 18:46 setup

[ed. note: eiger3970 last edited this post 11 years, 2 months ago.]

184 Posts

eiger3970 Reply #8, 11 years, 2 months ago

Ok, fixed with command
# sudo chmod 777 /home/domain.com/public_html/core/cache.

755 won't work.

24,544 Posts

BobRay Reply #9, 11 years, 2 months ago

I'm glad you got it sorted. Thanks for reporting back.

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