I upgraded a client to Articles version 1.7.1, and one of their employees is now getting this error message when she clicks on any of the Articles containers in the Resource Tree:
No data received
Unable to load the webpage because the server sent no data
Error code: ERR_EMPTY_RESPONSE
The thing is, she never got that message before, and no one else in her office gets this message either. She gets the same message whether she uses her PC in the office or her laptop. I had her check for firewall settings, and she still got the message after disabling the Windows firewall. She has virus protection on both computers, but not the same ones; she has Norton on the laptop and Trend Micro on the PC.
I've tried logging in with her username and password on different versions of Windows and Firefox, and have no problems editing in Articles.
Does anyone have ANY ideas what could be going on??? I tried install Articles 1.7.3, and that didn't make any difference.
Thanks.
Have you had her try to clear her browser cache and cookies?
What version of what browser is she using?
