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    • 42503
    • 120 Posts
    Hi,
    I am encountering a very strange problem, when ever I am updating content from admin backend my home page is fully blank, but other pages are working fine. I have tried to clean the cache but didnot work. Please help me with a solution. I need that urgently.
      • 42503
      • 120 Posts
      Please help.
        • 36996
        • 211 Posts
        Any errors in the error log?
          • 42503
          • 120 Posts
          No I didnot see any error in the log.
          Quote from: nir-z at Nov 06, 2013, 05:35 AM
          Any errors in the error log?
            • 28042 ☆ A M B ☆
            • 24,524 Posts
            Did you look at your server's PHP error log? Usually a blank page is the result of bad PHP code in a snippet or a plugin.
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              • 42503
              • 120 Posts
              How can I identify that. This there any specific step I should follow. Quote from: sottwell at Nov 06, 2013, 05:52 AM
              Did you look at your server's PHP error log? Usually a blank page is the result of bad PHP code in a snippet or a plugin.
                • 28042 ☆ A M B ☆
                • 24,524 Posts
                What do you mean by "when ever I am updating content from admin backend my home page is fully blank, but other pages are working fine". Are you referring to your front-end home page, or the Manager's home page? Does the home page work at all, at any time?
                  Studying MODX in the desert - http://sottwell.com
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                  Join the Slack Community - http://modx.org
                  • 42503
                  • 120 Posts
                  Sorry, for less description, basically my front end home page is getting blank but other front end pages are working fine.

                  Quote from: sottwell at Nov 06, 2013, 06:02 AM
                  What do you mean by "when ever I am updating content from admin backend my home page is fully blank, but other pages are working fine". Are you referring to your front-end home page, or the Manager's home page? Does the home page work at all, at any time?
                    • 28042 ☆ A M B ☆
                    • 24,524 Posts
                    Then you need to look at your home page and the template it uses, and see what plugins or snippets it's using that the others aren't using.

                    Can you assign the home page resource to a different template and it will show using another template?

                    Were you editing the home page when it went blank?
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                      Join the Slack Community - http://modx.org
                      • 42503
                      • 120 Posts
                      No I didnot edit the home page, I was working into some other resources. I have checked with another template but it is still not working.Quote from: sottwell at Nov 06, 2013, 06:24 AM
                      Then you need to look at your home page and the template it uses, and see what plugins or snippets it's using that the others aren't using.

                      Can you assign the home page resource to a different template and it will show using another template?

                      Were you editing the home page when it went blank?