We launched new forums in March 2019—join us there. In a hurry for help with your website? Get Help Now!
MODX Community Forums Archive

Answered Help with phpthumb in manager interface

    • 44925
    • 3 Posts
    barendt Reply #1, 13 years ago
    Description of Problem:

    Thumbnails are not correctly generated by phpthumb in the manager interface - I'm just seeing missing images where I would expect to see a thumbnail. If I embed the image in a resource and then look at the rendered page, I do see the image there - so it appears the file upload itself is working correctly.

    I've tried just running phpthumb by itself (outside of the context of MODx) on the same server and it appears to function correctly, so I think this is a file path issue somewhere inside of MODx. Unfortunately, I know very little about the internals of MODx so I would really appreciate any advice on troubleshooting this problem. Thanks!


    • MODX Version: MODX Revolution 2.2.8-pl (traditional)
    • PHP Version: 5.3.18
    • Database (MySQL, SQL Server, etc) Version: MySQL 5.1.57-community-log
    • Additional Server Info: The server is set up as a "farming" installation where there are multiple sites all pointed to the same core files.
    • Installed MODX Add-ons:
    • Error Log Contents: (attach as file if it’s too large)

    This question has been answered by labr1005. See the first response.

    • discuss.answer
      • 16551 ☆ A M B ☆
      • 54 Posts
      labr1005 Reply #2, 13 years ago
      I'm just seeing missing images where I would expect to see a thumbnail
      Can you check if the directory "core/cache/phpthumb/" contains any images and that you (and the manager) have read permission for those images?

      Can you try to manually define the system setting "phpthumb_document_root" so it points to your document root?
      System settings > core > phpThumb. [ed. note: labr1005 last edited this post 13 years ago.]
        • 44925
        • 3 Posts
        barendt Reply #3, 13 years ago
        Setting `phpthumb_document_root` fixed it. Thanks!
          • 44925
          • 3 Posts
          barendt Reply #4, 13 years ago
          I just noticed something a little strange. It appears that all I have to do to fix this issue is set `phpthumb_document_root` to a value - it doesn't appear to matter what value I set it to.

          Does anyone happen to have an idea why this might be the case? I'm happy that it's working, but I'm curious as to why.