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    • 44807
    • 2 Posts
    Hi.
    I searched the forum but came out empty handed.

    I client og mine called and he has a weird problem.
    In the resource-tree, when i left-click the resource, nothing happens. And when i right-click it i just get the normal browser options (Back, forward, print, source code, etc.).
    I tried "Remove Locks" and clear cache - The document is still 'dead'.
    System log shows no errors.
    He's running Evo 1.0.8, mysql, on a linux setup.


    I'm no server-expert so i can't answer too many in-depth questions about that.

    I'd very much appreciate if anyone could help me out here - Any suggestions at all.
    Thanks!
    • Is the page visible in the front-end? Does a tooltip show up for it if you just hover the mouse over it in the Tree?

      I presume this is hosted on a domain with CPanel or some other control panel that has a phpMyAdmin available. Make a note of the ID of the resource, and get into the database and check it in the modx_site_content table. Compare it to other working resources to make sure it looks sane.

        Studying MODX in the desert - http://sottwell.com
        Tips and Tricks from the MODX Forums and Slack Channels - http://modxcookbook.com
        Join the Slack Community - http://modx.org
        • 44807
        • 2 Posts
        Hi.

        I did exactly that, even before i saw your post.
        It was some 'unknown' characters in the pagetitle that made all the troubles. I removed those, saved the row and the document was working again.
        I guess my client typed in some characters the DB didn't like. Maybe i should take a look at the charsets in the DB, to prevent future issues like this?

        And yes, the page was visible in front-end and tooltip was showing when i hovered over it in the tree.


        But thanks for the reply. It would have solved the problem, if i hadn't figured it out myself first. wink

        • Check your default MODx charset as well; it should match that of the database.
            Studying MODX in the desert - http://sottwell.com
            Tips and Tricks from the MODX Forums and Slack Channels - http://modxcookbook.com
            Join the Slack Community - http://modx.org
          • Maybe, pagetitle issue? single quote, double quete...