Activation email not sent all of a sudden (login register)

Hi ,

I have used the register extra which sends a activation mail to the users. Everthing was fine all of a sudden I noticed the module doesn't shoot email any more, even though I get message sent success message without any errors in the log

Tried to trouble shoot:
1. Checked issue with the server:
Created a native php script on the server and it was successful. I received an email.

2. Used bob rays quickemail snippet with debugging code: Got message sent status
But I havent received any email ( email sending failed)

3. I checked with formit hooks : same issue ( email sending failed)

Getting "message sent" with no errors on log. But email not sent ( email sending failed)

Any help? Appreciated!

Thanks
Shivanandan.L

Can you post your login register code?

Hello Ben,

Her is the code

[[!Register?
&activationResourceId=`29`
&activationEmailTpl=`lgnActivateEmailTpl`
&activationEmailSubject=`Please activate your account!`
&submittedResourceId=`30`
&preHooks=`recaptcha`
&useExtended=`1`
&validate=`terms:equalTo=^1^`
&customValidators=`equalTo`
]]

Thanks
Shivanandan.L

I would start by removing the &validate and &customValidator parameters to see if they are causing the issues if it sends the email one of them is the culprit.

Hello Ben,

Tried your suggestion. No luck,

FYI when I tried the forgot password option, The text which has to be sent as mail is displayed on screen. like so;

--------
subject:Password Retrieval Email
BODY:

checking6xx,

To activate your new password, please click on the following link:

http://universites.solutiq.com/index.php?id=33&lp=NNTA4ZHpuZjQ%253D&lu=Y2hlY2tpxxxbmc2

If successful you can use the following password to login:

Password: xxxxxxx

If you did not request this message, please ignore it.

Thanks,
Site Administrator

HEADER:Date: Thu, 29 Aug 2013 20:55:48 +0530 Return-Path: [email protected] From: SOLUTIQ Reply-To: [email protected] Message-ID: <[email protected]> X-Priority: 3 X-Mailer: PHPMailer (phpmailer.sourceforge.net) [version 2.0.4] MIME-Version: 1.0 Content-Transfer-Encoding: 8bit Content-Type: text/html; charset="UTF-8"
PARAMS:-oi -f [email protected]

---------

Any idea why it is happening

Thanks
Shivanandan.L

First, take out the reCaptcha preHook for now. If that fails for some reason, the email won't be sent.

It could very well be something at your host. Maybe they don't like the from address or its domain. Often, problems like this can be solved by switching to SMTP. Just set the SMTP System Settings, and MODX will use it for all email.

Hello Bobray,

As you said, it was something to do with the host. I had to contact them to get it resolved.

I will try SMTP settings in future. Thanks for the information

Shivanandan.L