We launched new forums in March 2019—join us there. In a hurry for help with your website? Get Help Now!
    • 12322
    • 13 Posts
    Modx Manager has gone blank on me. The site was Running 2.2.5 but I just upgraded to 2.2.8 and the problem persists. The frame where most of the content editing takes place is blank. I also don't have access to edit anything else. Take a look....



    This just happened. It is a live site and the site is still performing fine. We are on standard hostgator account. Is this a bug??

    Please Help.

    Homer Jon

    This question has been answered by homerjon. See the first response.

      • 28042 ☆ A M B ☆
      • 24,524 Posts
      Looks like your TinyMCE got lost somewhere. Can you view any other "working" pages, like the System Settings, or is this only occurring in the resource editing pages?
        Studying MODX in the desert - http://sottwell.com
        Tips and Tricks from the MODX Forums and Slack Channels - http://modxcookbook.com
        Join the Slack Community - http://modx.org
        • 12322
        • 13 Posts
        The frame is empty for all menu options, "system settings", "components", everything. I was apprehensive about going in and deleting the tinyMCE via ftp because I wasn't sure if components would come back and allow me to reinstall. Thoughts?
          • 28042 ☆ A M B ☆
          • 24,524 Posts
          Well, then it's more than just the TinyMCE. Have you manually deleted all of the directories under the core/cache/ directory? Also clear your browser cache, and delete all cookies for the domain.
            Studying MODX in the desert - http://sottwell.com
            Tips and Tricks from the MODX Forums and Slack Channels - http://modxcookbook.com
            Join the Slack Community - http://modx.org
            • 12322
            • 13 Posts
            I did clear the core/cache and deleted browser cache and cookies. The problem persists. I also tried deleting gallery plugin and tinyMCE which appeared to be listed in the problems above. The frame is still blank and this is consistent across all browsers. More thoughts? Thanks for your help Susan.


              • 28042 ☆ A M B ☆
              • 24,524 Posts
              The only thing I can think of now is to get into the database and change the settings for compress_css and compress_js, but this doesn't sound like that kind of a problem. Other than that, all I can think of is a re-install; you could probably use upgrade mode, but make sure to back up your database, your assets, and your config.inc.php file.
                Studying MODX in the desert - http://sottwell.com
                Tips and Tricks from the MODX Forums and Slack Channels - http://modxcookbook.com
                Join the Slack Community - http://modx.org
              • discuss.answer
                • 12322
                • 13 Posts
                I figured it out. The components (gallery and tinymce) were deleted from assets/components/ I went to a back up and re-installed them and everything came back. The only thing to figure out now is how they got deleted. Thanks for all your help.

                  • 44639
                  • 3 Posts
                  @homerjon : I think that you are exposing your site for attacks, try to change your manager folder or renaming it.