Manager blank and errors after uploading to live server

- 1 Posts
ken227 Reply #1, 13 years, 3 months ago
Hi everyone, spent the last couple of days trying to troubleshoot this problem. I've been refering to http://rtfm.modx.com/display/revolution20/Moving+Your+Site+to+a+New+Server and searching this forum to guide me so far but nothing seems to be working and running into a wall...

I unzipped everything on the server
imported databases
update config.inc.php with absolute filesystem paths + database linkage
updated config.core.php in htdocs, connectors and manager
cleared cache
ran setup to find 2 errors. on manager and connectors

What's really strange is that my htdocs folder is appearing twice in the path? (see below)

Checking PHP version: OK! Running: 5.2.17
Checking PHP for zlib dependency: OK!
Checking for SimpleXML: OK!
Checking if memory limit is set to at least 24M: OK! Set to 90M
Checking if sessions are properly configured: OK!
Checking if /homepages/18/dxxxxxxxx/htdocs/foldername/foldername/htdocs/core/cache directory exists: OK!
Checking if /homepages/18/dxxxxxxxx/htdocs/foldername/foldername/htdocs/core/cache directory is writable: OK!
Checking if /homepages/18/dxxxxxxxx/htdocs/foldername/foldername/htdocs/core/export directory exists: OK!
Checking if /homepages/18/dxxxxxxxx/htdocs/foldername/foldername/htdocs/core/export directory is writable: OK!
Checking if /homepages/18/dxxxxxxxx/htdocs/foldername/foldername/htdocs/core/packages directory exists: OK!
Checking if /homepages/18/dxxxxxxxx/htdocs/foldername/foldername/htdocs/core/packages directory is writable: OK!
Checking if /homepages/18/dxxxxxxxx/htdocs/ directory exists: OK!
Checking if /homepages/18/dxxxxxxxx/htdocs/manager/ directory exists: Failed!
Checking if /homepages/18/dxxxxxxxx/htdocs/connectors/ directory exists: Failed!
Checking if /homepages/18/dxxxxxxxx/htdocs/foldername/foldername/htdocs/core/config/config.inc.php exists and is writable: OK!
Creating connection to the database: OK!
Checking to make sure safe_mode is off: OK!

Everything else passed the test with "OK!". As I try to access the manager, the screen is completely blank
```
$modx_core_path= '/homepages/18/dxxxxxxxx/htdocs/core/';
$modx_processors_path= '/homepages/18/dxxxxxxxx/htdocs/core/model/modx/processors/';
$modx_connectors_path= '/homepages/18/dxxxxxxxx/htdocs/connectors/';
$modx_manager_path= '/homepages/18/dxxxxxxxx/htdocs/manager/';
$modx_base_path= '/homepages/18/dxxxxxxxx/htdocs/';
```
What am i doing wrong?

I did a fresh install for a 'test' modx site on the server and it works fine.
This is modx version 2.0.8 PL (needed to hook it up before i can update)

Thank you very much for your help in advance
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Frogabog Reply #2, 13 years, 3 months ago
The folder htdocs is probably not valid for your server. In your config files, it should reflect the server's path, not the htdocs path from (I assume) xampp. Seen below, I'm seeing two directories above the htdocs folder even. Those won't be valid on the live server.
```
$modx_core_path= '/homepages/18/dxxxxxxxx/htdocs/core/';
$modx_processors_path= '/homepages/18/dxxxxxxxx/htdocs/core/model/modx/processors/';
$modx_connectors_path= '/homepages/18/dxxxxxxxx/htdocs/connectors/';
$modx_manager_path= '/homepages/18/dxxxxxxxx/htdocs/manager/';
$modx_base_path= '/homepages/18/dxxxxxxxx/htdocs/';
```
In your config file paths, you likely want something similar to this:
```
/home/accountName/public_html/core/
/home/accountName/public_html/manager/
```
etc.

You'll want to check your file system on the server to get the correct paths.
Frogabog- MODX Websites in Portland Oregon
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