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    • 37589
    • 12 Posts
    I have a client who needs to use the TinyMCE editor to update their website.

    Whenever you click on "add/insert" an image, instead of showing the file upload browser, it just shows me a 404 page in the pop-up. The same goes for the "edit HTML Source" button. Originally the file system was missing from the manager as well, but when I re-installed a previous version of the files the file system returned, but TinyMCE still isn't allowing me to upload/insert new image.

    - I have tried deleting the manager, and re-uploading a previous working version
    - I have tried uninstalling/re-installing tinyMCE
    - I checked other TinyMCE plugins we have installed on other servers for the same client, and all systems are functioning normal. So I believe this to be an isolated case.

    Version Info:
    MODX Revolution 2.2.4-pl (traditional)
    TinyMCE version: 4.3.3

    Other Plugins installed:
    codemirror (2.1.0)
    formit (2.1.1)
    getresources (1.5.1)
    googlesitemap (1.3.1)
    importz (1.1.0)
    versionx (2.0.0)
    wayfinder (2.3.3)
    [ed. note: onaboat last edited this post 13 years, 2 months ago.]
      • 10208 ☆ A M B ☆
      • 1,780 Posts
      You just reinstalled the manager files only?

      Have you tried a complete reinstall of MODX? Make sure to log out of MODX, clear files from core/cache folder, and upload a fresh copy of the MODX.zip file. Extract it on the server itself (use the control panel file manager or your server's extraction script) and copy/merge the extracted files into your install root. Re-run setup. This same process is used for upgrading MODX, and the instructions to do so are here http://rtfm.modx.com/display/revolution20/Upgrading+MODx

      You may also want to make sure that your package are all up to date before you do this. Also, try deleting your browser's cache before testing the reinstalled MODX.

      You may also consider the new Redactor RTE from Modmore. https://www.modmore.com/extras/

      If your client relies on RTE for editing, they may be very pleased with the advanced capabilities of Redactor for MODX.
        Frogabog- MODX Websites in Portland Oregon
        "Do yourself a favor and get a copy of "MODX - The Official Guide" by Bob Ray. Read it.
        Having server issues? These guys have MODX Hosting perfected - SkyToaster
        • 37589
        • 12 Posts
        My .htacess setup was the culprit.

        When I commented out these lines, the tinyMCE manager started working:
        #RewriteCond %{REQUEST_URI} \.htm$
        #RewriteRule ^(.*) %{REQUEST_URI}l [R=301,L]
          • 36694
          • 33 Posts
          I'm just now having the same problem - I hit "HTML" button in editor (to view html) and up comes a completely blank screen. It's functioned as expected for 5 years or so; now, nothing.

          No changes, cleared cache, same prob. I kind of hate to mess with .htaccess file, since everything was fine earlier. Ideas?