MODX Could not connect to SMTP host.

Treigh, I'm not sure, but I think that's fairly common these days. You'd think they'd be better about making people aware of that policy.

I'm slightly surprised they wouldn't work with you on that one, it's not like you are trying to bypass their filter to send spam.

In any case there are friendlier hosts out there that will work with you. Your request is far from unusual or high risk for that matter.

Oh yeah, I'm already contemplating alternatives. I just need to finalize the launch of the new site upgrade since we're in the middle of a rebranding campaign, but as soon as the dust settles, I'm definitely moving out. These guys don't deserve any pennies from us.

Good luck! If there is anything we can do to help feel free to ask.

Thanks @AMDbuilder. I'll keep you in mind for sure.