Catalog site suddenly failing

Hello,

I have a catalog site that's been up and running since November with no issue. All of a sudden the catalog images are failing to load. I'm using getPage to display thumbnails within the product gallery. The only thing I can find in the system error log references getimagesize, but I'm not using phpThumb to display the thumbnails. I assume this error is reference to something on the manager side.

I ran repair on the DB just be sure and everything appeared to be okay on that end.

The site is running Revo 2.2.4 on Media Temple GS, php 5.3. I know there's probably not enough info here, but in all honesty I'm really stumped on this one. Also, this is a client site so I don't want to post the url in a public forum. If anyone is interested in helping me out, please PM me and I'll provide you with the url.

thank you

Did MediaTemple just do an update? Or maybe your PHP log settings were changed?

Quote from: Everettg_99 at Mar 22, 2013, 07:35 PM

Did MediaTemple just do an update? Or maybe your PHP log settings were changed?

I check with MediaTemple and according their support nothing changed on that portion of the grid. I didn't ask about log settings.

The Modx error log is throwing warning after warning about "getimagesize, failed to open stream".

Try manually deleting all files in the core/cache directory and turning off the compress_js and compress_css System Settings (assuming that you haven't already tried these).

Thanks Bob. Compress CSS and Compress JS were already turned off. I tried deleting the core cache files, but no luck. Any other thoughts?

Can you access the images by direct URL?

Quote from: sottwell at Mar 23, 2013, 12:09 AM

Can you access the images by direct URL?

I can access some images by direct URL, but not all.

Hm. Sounds like something messed with your file ownership/permissions.