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    • 40122
    • 330 Posts
    Hi all,

    Really need some aid in this - its driving me nuts!

    TinyMCE (4.3.3) just shows and error when I try to browse for an image to place in my content. I just get the error:

    "Error 324 (net::ERR_EMPTY_RESPONSE): The server closed the connection without sending any data."

    I've tried reinstalling it, I've checked all the permissions and I've even transplanted a working version from another site in there.

    All have the same result.

    Can anyone please help me out?

    Thanks!
    • I ran across this once, when the server was configured to limit the folder depth for running scripts. It was set to a limit of four levels, and TinyMCE and the resource browser needed six levels. The client's hosting company was willing to re-set the level to six, and all was well.
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        • 40122
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        Quote from: sottwell at Jan 17, 2013, 05:42 AM
        I ran across this once, when the server was configured to limit the folder depth for running scripts. It was set to a limit of four levels, and TinyMCE and the resource browser needed six levels. The client's hosting company was willing to re-set the level to six, and all was well.

        Thanks Susan. Would you know of a way to change this? In CPanel or WHM?
        • No, this would have to be a hosting help desk request. If that's the problem, that is.
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            • 40122
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            Could there be other issues such as the way ModX is set up or configured? I have loads of other sites on the same server an none have this issue.
            • Then it's something else. Are you sure that all of the paths and URLs are correct in the core/config/config.inc.php file?
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                • 40122
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                Quote from: sottwell at Jan 18, 2013, 12:31 AM
                Then it's something else. Are you sure that all of the paths and URLs are correct in the core/config/config.inc.php file?

                Hmm - looking at it now there is something that looks odd to me in the config file: All paths are preface with /home/

                EG: '/home/pptestco/public_html/core/'

                Now the thing with this particular site is that it actually does not yet have a Domain Name pointed to it. The temporary URL actually looks like: http://host.myserver.net/~pptestco

                Im just not sure where the 'home' comes into it. Perhaps I should try shortening these to just 'public_html/core/' or perhaps even prefaced by an IP.

                What do you think?
                • Ah. Temporary domain addresses have always caused me problems.

                  The path is probably correct; that's the full server path from the root of the server itself; the public_html folder is the web root. /home/username/ is a very common directory structure.
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                    • 40122
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                    Quote from: sottwell at Jan 18, 2013, 03:36 AM
                    Ah. Temporary domain addresses have always caused me problems.

                    I think your right. I checked all the scripts in the plugin. Some of them are not set to executable. I tried to change their permissions but got denied by the server. I think this may be because I am accessing the server via the webhosts actual IP rather then something like ftp.mysite.com

                    I think I will wait until a domain name is applied to the site and try again.
                    • .php files don't need to be executable; in fact they should not be. They are automatically passed on to the PHP executable by the web server.
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