Modx 9.6 Pre-Installation Issue

Hi all,

I am getting the error during the pre-installation :
Could any one help me ; Thanks in advanced.


Details listed below :

Pre-install validation

Setup has carried out a number of checks to see if everything’s ready to start the setup.

Checking PHP version: OK!

Checking if sessions are properly configured: OK!

Checking if assets/cache directory exists: Failed!

Checking if assets/cache directory is writable: Failed!

Checking if assets/cache/siteCache.idx.php file is writable: Failed!

Checking if assets/cache/sitePublishing.idx.php file is writable: Failed!

Checking if assets/images directory exists: Failed!

Checking if assets/images directory is writable: Failed!

Checking if assets/export directory exists: Failed!

Checking if assets/export directory is writable: Failed!

Checking if manager/includes/config.inc.php exists and is writable: Failed!

For new Linux/Unix installs, please create a blank file named config.inc.php in the manager/includes/ directory with file permissions set to 0666.

Creating connection to the database: OK!

Checking table prefix `modx_`: OK!

Unfortunately, Setup cannot continue at the moment, due to the above 9 errors. Please correct the errors, and try again. If you need help figuring out how to fix the problems, visit the Operation MODx Forums.

Server Information :

General Server Information:
Operating system Linux (CentOS)
Apache version 1.3.37 (Unix)
PERL version 5.8.7
PHP version 5.2.1
MySQL version 4.1.22-standard

Apache Info :
APACHE_INCLUDE no value
APACHE_TARGET no value
Apache Version Apache
Apache Release 10337100
Apache API Version 19990320
User/Group nobody(65534)/65564
Max Requests Per Child: 0 - Keep Alive: off - Max Per Connection: 100
Timeouts Connection: 200 - Keep-Alive: 3
Server Root /usr/local/apache
Loaded Modules mod_php5, mod_auth_passthrough, mod_log_bytes, mod_bwlimited, mod_security, mod_frontpage, mod_ssl, mod_setenvif, mod_so, mod_expires, mod_auth, mod_access, mod_rewrite, mod_alias, mod_userdir, mod_actions, mod_imap, mod_asis, mod_cgi, mod_mono, mod_dir, mod_autoindex, mod_include, mod_status, mod_negotiation, mod_mime, mod_log_config, mod_env, http_core

Directive Local Value Master Value
child_terminate 0 0
engine 1 1
last_modified 0 0
xbithack 0 0


Permission :

Name Size Permissions Last Modified
cache N/A 0777 September 15 2007 10:24:10
docs N/A 0755 September 15 2007 10:24:14
export N/A 0777 September 15 2007 10:24:17
files N/A 0755 September 15 2007 10:24:17
flash N/A 0755 September 15 2007 10:24:32
images N/A 0777 September 15 2007 10:24:33
config.inc.php 0 0666 September 15 2007 17:35:02

I am a newbie ,sorry, Any Idea how to solve this issue, as permissions seem to be correct.

Oli

sounds like your MODx upload did not complete properly or is corrupt, have you tried re uploading all the files again? and also verifying that the missing directories exist?

Oh! seems that you have just uploaded the install folder to your server? and you missed some file/folder as awardle said, there should be "assets, manager, install, index.php, index-ajax.php, ht.access" files/folders with the right permissions for particular files that the installer have mentioned.

Hi all,


Thanks for replying but :

All files and folders(manager, asset, install, ht.access, index.php and index-ajax.php) have been uploaded successfully to the server.


Directory permissions 777 for : assets/cache/ + assets/export/ & assets/images/

File permission 666 for assets/cache/siteCache.idx.php + assets/cache/sitePublishing.idx.php & manager/includes/config.inc.php

It is the 3rd time i am uploading the files, still having the same errors, any Idea, The permissions are set properly as explained in the Readme file.

Any idea or advice ?

Oli

This error only occurs when there is some files/folders missed to be at MODx tree!
Try to upload files in binary mode with FTP client/program! (if you are using Firefox, FireFTP add-on is worth to try!)
Check the files size and if they are all = 0 , try to upload some image file in ../assets/images/ folder and try to browse it, ie: www.yoursite.com/modx/assets/images/yourimage.jpg ,if the image shows up then, there might be something wrong with your FTP.
Maybe someone else could give some other tips?.

If you are able to use SSH it’s worth uploading the compressed archive and decompressing on the server. At least that way you can pretty much rule out data loss from flaky FTP clients.

I had this same problem on a remote server, I downloaded the installation, and compared it with the original extracted local installation with KDiff. The FTP program I was using did not copy the files that were empty. So I had to check an option to copy empty files across. This is most likely the cause of my problem, as now it works fine, hope this helps.

Are you perhaps running SuExec or something similar on your server? If so, then you need to set different permissions from the standard ones used when PHP is running as "nobody" (usually with SuExec you set the files and directories that you need to write to 755 and executable files to 644). If you’re not sure, ask your host because you may also need to use a php.ini file to turn register_globals to Off.