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- 2 Posts
I need help, modx works well for a while and then without warning i suddenly can't login.
I have constantly had the issue over the last 3 months where after a while of using MODX suddenly one day I just won't be able to login as administrator.
If I upload and override the files, delete and restore the backup of MySQL it works again. I thought that if I upgraded to the latest vers. 2.2.6 this problem might go away now I am back to square one.
I have tried all the possible solutions on the forum even using the API, I love MODX but am loosing faith in MODX very quickly
Never seen this happen. Need extra information to get your problem. How about your server and PHP version? Do you use domain, ip address or localhost for your MODx installation?
zaenal.lokamaya
It also might be useful to look at server access logs for that time, as well as any Javascript errors. Have you tried to log in from a different browser or computer?
If you install MODx on your local computer, you could find it on directory "apache/log/error.log" or something like that.
Otherwise, if you use hosting provider, you can find it on your cPanel or ask your hosting provider where you can find the error log.
zaenal.lokamaya
Trying to log in with a different browser or from a different computer will tell us if this is a problem with your browser. Sometimes browser cookies or cache files get stuck in the browser.
Your browser has a Javascript error console, which will show any Javascript errors on the page in question.